Suntrup Nissan Auto Repair Service

Excellent service.

I was in and out. It was pleasant and painless????????

My only issue is I personally asked for a quote of what my cost would be for the new parts that were recommended for my vehicle and I was told the absolute highest it would be $550. I was told that was a high quote just to be safe by chances are it would be less and when I got the total it more. It wasn’t much more but I am a business owner and if I quote a price I honor the price I quoted.

I was satisfied with the service. The service was both fast and efficient and I greatly appreciate that my car was washed before I received it back.

Shelby was helpful and helped confirm what would be covered under my warranty plan.

Highly recommend this dealership to anyone the staff is willing to work with you and if you have a problem they will help when you are unsure of what to do, are there to help you out from Gill on do Down your service department is outstanding.

I have found the Suntrup dealership to be honest and reliable. The service is exceptional.

Very friendly and prompt

Very professional

Service was great and Bill helped take care of all my vehicles needs! Very professional and he’s greatly appreciated

Bill took great care and kept me informed throughout the service.

I’m always happy with Suntrup

Bill was great. Very professional and also friendly. 10/10

The ladies at the pay station are really nice they keep all of your customers!

Christian and Ryan have and always will be my go to at Suntrup Nissan Service.

Okay.

Great service. He took care of everything!

When I came to pick up my car, I intended to ask the service person some questions. While waiting for him, I was ushered to the cashier by another service person. Once I paid, I was told my car would be brought around to the front. I wasn’t sure what “front” meant so i went back to the service area. My service rep was on the phone so I waited. He acknowledged me and I told him I was waiting for my car. Then the porter came from the showroom and told me my car was in the front. My service person was still on the phone and I was fine waiting but I felt I was being pushed on out the door, like service didn’t have time for me. I had an oil change and a recall check done and approved an air filter replacement. The paperwork I was given has no mention of the recall check. It looks like it may be missing a page. It shows #3 and #4 items but no #1 or #2.

Ryan was very nice with his communication while servicing my vehicle. I’ve always had a great experience with Suntrup Nissans staff. They’re very nice friendly and courteous.

They work so hard and a good job But 1 problem is 1 hr and 30 mon is too long. Should be done at least 45 min. They should ask people to see if they want them free car wash that people bought from nissan. Thank u