I did want to say I super appreciated the cashiers compassion and her staying 10 minutes late to help me get my car. There were several accidents on 270 and it caused me to get there at 6:05, which I understand is past hours. She went above and beyond to help me out when I'm sure she just wanted to go home.
I also appreciate Jeremy getting back to me so quick and fixing the billing issue we encountered. Mistakes happen and he immediately took action to make it right. Thank you all!
Jeremy was excellent and had a great holiday outfit on
Thank you for the excellent service and it was done to my satisfaction. Suntrup.Volkswagen has never let me down. A big thanks to the Service Department and to Ian Williams.
Ian was incredibly professional, helpful, and made the process seamless. Definitely will be back.
Very satisfied with your service
Ian is very good at making sure that the car is taken care of
Thank you
I had the car towed to Suntrup on a Sunday, and it was repaired by mid-morning Monday. A video of the problem area was provided. The service couldn’t have been better! Thank you!!
It's never a problem when my vehicle is serviced you guys is always great and thanks
Should not take over 2 hours for an oil change and tire rotation.
Amazing team,since I bought my car Ian is taking care of everything .He is really helpful and amazing person
Ian has always been very helpful and kind when I come in!
Thank for taking care of my vehicle like always. I wish the job hadn’t been so expensive for just a new battery that only cost 200 and something but it is what it is. Thanks you for serving my atlas and I know the job was done right. Andre
Jeremy was courteous and very respectful to me.
Jeremy was amazing as usual
Love doing business with Suntrup
We had to remind you to get it done in the first place; had it for over a month before it was scheduled. There were several spots where it was applied sloppily and wasn't wiped off completely. Very disappointed with the results and service.
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