Service Center

Real Reviews From Verified Customers

Angela S.
4 out of 5
12/9/2025
I did want to say I super appreciated the cashiers compassion and her staying 10 minutes late to help me get my car. There were several accidents on 270 and it caused me to get there at 6:05, which I understand is past hours. She went above and beyond to help me out when I'm sure she just wanted to go home. I also appreciate Jeremy getting back to me so quick and fixing the billing issue we encountered. Mistakes happen and he immediately took action to make it right. Thank you all!
Keith H.
5 out of 5
12/8/2025
Jeremy was excellent and had a great holiday outfit on
Helen M.
5 out of 5
12/6/2025
Thank you for the excellent service and it was done to my satisfaction. Suntrup.Volkswagen has never let me down. A big thanks to the Service Department and to Ian Williams.
Gary B.
5 out of 5
12/6/2025
Ian was incredibly professional, helpful, and made the process seamless. Definitely will be back.
Norman B.
5 out of 5
12/6/2025
Very satisfied with your service
James K.
5 out of 5
12/6/2025
Job well done!
Kathleen M.
5 out of 5
11/25/2025
Ian is very good at making sure that the car is taken care of Thank you
Jim S.
4 out of 5
11/25/2025
I had the car towed to Suntrup on a Sunday, and it was repaired by mid-morning Monday. A video of the problem area was provided. The service couldn’t have been better! Thank you!!
Michael F.
5 out of 5
11/25/2025
It's never a problem when my vehicle is serviced you guys is always great and thanks
Jamie A.
1 out of 5
11/22/2025
Should not take over 2 hours for an oil change and tire rotation.
Nermina H.
5 out of 5
11/21/2025
Amazing team,since I bought my car Ian is taking care of everything .He is really helpful and amazing person
Ashley M.
5 out of 5
11/20/2025
Ian has always been very helpful and kind when I come in!
Anne H.
5 out of 5
11/18/2025
Great service!
Andre G.
4 out of 5
11/17/2025
Thank for taking care of my vehicle like always. I wish the job hadn’t been so expensive for just a new battery that only cost 200 and something but it is what it is. Thanks you for serving my atlas and I know the job was done right. Andre
Mary G.
5 out of 5
11/15/2025
Jeremy was courteous and very respectful to me.
Jeremy H.
5 out of 5
11/15/2025
Jeremy was amazing as usual
Lisa D.
5 out of 5
11/15/2025
Thanks.
Della B.
5 out of 5
11/14/2025
Love doing business with Suntrup
Corey S.
2 out of 5
11/13/2025
We had to remind you to get it done in the first place; had it for over a month before it was scheduled. There were several spots where it was applied sloppily and wasn't wiped off completely. Very disappointed with the results and service.
Julia T.
5 out of 5
11/13/2025
He was great!

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