Gordon Li provided me with the information that I asked for in a timely manner. He is very knowledgeable and professional. Great job!
The service was excellent. Oscar was very prompt and kept me apprised of the service of my car.
I am very satisfied what he told me my car was done at around 2hour.
Everything was good Mr. Gallegos was very helpful and kind.
Jason did a great job! Was communicative and friendly.
jason very friendly & always so helpful
Di was great. Communicated clearly, and let me know when my car was ready.
Very good customer service! Kanika is very accommodating and friendly. One of the best employee of Toyota
I was not satisfied at all with my service yesterday. I was never updated throughout my service and the time it took for my car to be serviced was not the approximate time frame I was given
Very professional and fast service
Julio is awesome, very friendly and professional.
The pricing is crazy though, 330 for a battery? 1150 for struts? I was quoted 850 last time I was in for the struts. I'm definitely coming back for normal service cause you guys do a great job but major stuff is %100 going down the street.
After getting a second opinion at a AAA recommended mechanic, I was notified about a Toyota Service Bulletin that was not mentioned for my vehicle. I was also told that a smoke test was done, but was not told that a smoke leak was coming from gas cap (which ended up clearing the P0442 code).
Now I am trying to get more information on the P0420 code and the ECM TBS that was brought to my attention and now there’s no communication. Not sure if this is a big enough deal to flag with BAR, but seems like something is not connecting and feels suspicious. Please advise.
Today's work went well so far
Thank you.
Service took 3 hours. That's a long time to wait with an appointment.Also there was a recommendation to replace ball joints but no video was provided to show the problem. :/ My car shows no symptoms that they need to be replaced and according to industry standards it's pretty rare to replace this part in my car so soon. So yes a video showing the assessment of the part is mandatory. Thank you ....
Ernesto was great and easy to talk to. Keep him around.
Thanks for your help today! 10/10
Ernesto was excellent. I am grateful for his expertise and how friendly he is. My only complaint is that if paying with a credit card, we are being charged a fee. With the amount of money we are charged for repairs, it is ridiculous
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