Very helpful friendly and business like!I asked if there were any discounts available and immediately saved substantial money!Thanks Max for for your courteous service!
John was great throughout the process and helped me to better understand my situation.
Gracias a rodrigo por su atención,... muy profesional y muy ético,...muchísimas gracias , muy amable y servicial y muy atento ....
Loved having my oil changed here. The whole process was very organized.
John was efficient, knowledgeable and easy to communicate with. Understood all my concerns and answered all my questions. Very satisfied with my overall experience.
Great service with a smile.
Very pleased with the quick response & service. Also liked how everything was clearly explained. AJ & the service team were great!
Everything went smoothly and it is clear that Chris knows what he is doing.
Rigo was incredibly positive and friendly. I thought he was very friendly and knowledgeable.
I didn't pick up my car because I was waiting for the ride from Toyota and no one showed up and did not letting me know so I can get it myself
Job well done. AJ was top notch and fun to work with
Was promised a pick-up at 4:30 by Rigo from the shuttle. Finally showed up at 5:00PM and then had to wait for someone to help me. I was late for my dinner with my wife due to the delays. The invoice said I owed $154 and I had to sign it even though this was part of the Jacobs Care package.
I was never called about the work that was not completed and why it was not completed. Too many excuses about why items were not covered or why it could not be fixed.
Very disappointed and only bring my car there as part of the Jacobs Care package. Might be a Zero to One Star review at best
The service representatives were courteous and went out of their way to walk me through what was needed to keep my RAV4 up to Toyota’s maintenance standards. Special thanks to Max for his good communication skills.
Car is looking and smelling worse than what I came in with. I’m calling when you open.
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