Never had problems ever on our 2 Lexus. We are purchasing 3rd soon!
Jeffrey was very nice and professional He thoroughly explained the service process
Cordis is an amazing professional & an asset to your organization.
Knowledgeable quick and simple.
I do have one exception. In years past, the people who wash your car also vacuumed both the front and passenger carpet in the back and the did wipe the dashboard, however the mechanical part of the service was outstanding and the staff kept me informed on the progress of their work.
The valet gentleman was who brought the rental explained all the new bells and whistles of the new RX 350 cavalier. Impressive.
T. Wegryn
Dan was absolutely amazing! Fast. Professional. Polite. Friendly. Love coming to this establishment.
Adam was awesome and a great addition to the Metro Lexus service department
Thank you for all you do??
This was a bad experience. Our car got confused with another car. I was asked if I wanted new tires and wipers. I was told I’d be getting another key. I was being charged for a free warranties service. When I was called to settle and pick up my car (I’d been waiting), it wasn’t there. After the mistake was discovered, it took another 30 minutes or longer to finish my simple service. Finally, I discovered that my tires and wipers were fine and that the new key was just a software upgrade. To his credit, my service person apologized and said that he was having a really bad morning. So did I.
Paul did an excellent job
Cordis is always helpful w the service process! Thank you.
Ian provided excellent, professional customer service. Thank you for the outstanding service.
Adam in service did a great job with my IS!
Great Service on time. Dun-Rite.
On time and job done well.
The service technician did outstanding I wanted my Lexus check out before going on my road trip everything was good and they brought up a service repair I need to get repair soon so no issues excellent job on my Lexus. BZ
First class operation start to finish. Processes are well planned and deliver a quality product in great service.
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