Cordis and the entire Metro team are professional, skilled and thorough.
The technician sent me a video explaining the work he was doing on my vehicle.
Exceptional service.
Jeff was extremely helpful in explaining services and recommendations for my vehicle. I felt like I could trust his opinion and that he was being honest. He also gave me a heads up in regards to up coming services I would be needing in the future.
Very polite. Excellent service.
Great service. He even washed the inside of car's back window! Thank you!
I have always appreciated Metro Lexus for their quality service.
Quick and easy drop off and pick up! Thank you!
Excellent service! I appreciate the experience!
I appreciate all your assistance on the DCM car issue.
The whole entire service department is so professional! I would recommend Metro Lexus to everyone from the sales department to the service department. I am truly truly impressed! This is my first Lexus purchase and I am completely completely completely impressed! Thankyou
I had asked for several of the high tech features on the car to be turned off and they were not.
Over the course of two hours I called to talk to someone in Service to see if my car was ready. I called seven times and the phone at the front desk of the dealership or in Service rang dozens of times with no one answering and or me being disconnected. I even tried chat from the website and got no where.
The amount of air in every tire was different on my way home: 35, 36, 37 and 38. Should that happen? I'll have that corrected at Goodyear in the morning. The fender liner clamps are still not secure. Jerry said I might have to replace the bumper to get that fixed. That seems strange to me. I want 100% satisfied, but I appreciated the discount and the loaner car. The brakes seem fine. I'm still not sure I like the Michelin tire ride. Gary
Friendly, helpful, no issues, very easy
Things were good. I noticed a scratch on my vehicle but that probably happened in the super market parking lot. I will take care of that.
Jeff was great. He knew I was waiting and got it done quickly. He also did a nice job of talking through the options. I very much appreciated his knowledge but also his efficiency
Not greeted by anyone either at drop off or pick up. Stood for several minutes with no acknowledgement. Asked if my car had been taken through the car wash and was told yes, only to find out it was not. Sorry, but I expect better from Lexus.
Great service technicians who get the job done the first time I have three Lexuses in my garage and I’m very happy with there performance.THANK YOU METRO LEXUS!!!!!
Excellent service as always!!
$81.87 for wiper blade inserts??!!! REALLY!!
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