Always a professional and pleasant experience with metro lexus
Wonderful service but I thought my car would be washed and it wasn’t.
Paul was professional, courteous and helpful.
I have always had an excellent experience with my car at Metro Lexus.
Paul was great to work with, kept me informed and answered all my questions. Hope to see him next time!
I like Adam a lot. He was honest and applied no pressure. I hope to work with him next time.
I appreciate the professionalism and courtesy.
He was courteous, clear in communicating and enquiring my issues to resolve it.
Service was good, and didn’t take that long
It’s not as much of the service as it is the valet. I just don’t understand why for a simple 45,000 service they I can’t get my car back the same day. It’s an inconvenience to swap out cars from my downtown garage. This time I tried working from home, but I’m not as productive. I know, if that’s the only thing I complain about…
If the valet could park the loaner and come to my office to swap keys, that would be amazing.
The team at Metro Lexus is always a pleasure to work with. I appreciate all that you all do!
My car wasn’t cleaned from inside and outside after cracked windshield replacement. Dashboard had white spots after service and dust on the sides. I had to return for cleaning. Yet, I just noticed that the windshield camera which is attached behind the glass is also dusty. Moreover, I have to schedule another appointment, after driving on highway 70m/h can hear whistling noises from passengers top side. I also went with the dealer not with my insurance as I wanted to get a better quality but now I am disappointed with the overall service.
Cassie was professional and explained my vehicle needs clearly.
Ian is a great customer service representative! He’s always thorough and easy to talk to!
Jeffrey is always very thorough and that’s what I like. He always helps me out with decisions and he’s just an all-around good guy. When I picked up my car I needed new my phone synced to my car and Cassie said it would be no problem, she was so helpful. She came out and zip zip she had it completed. She was a super nice and friendly gal
Thanks to Jeff, Cassie and Metro Lexus!??
I was highly satisfied with the professional, friendly, and efficient service as always. The staff is always willing to go above and beyond. Much appreciated! Thank you.
Very pleasant experience. Superb coffee and waiting area.
You didn’t solve the problem- just cleared the code now the problem is already back and I have to take the car all the way back to the dealership…
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