I really enjoy working with Jeff. He takes his time to explain what is happening with your vehicle and share expectations up front. Thanks Jeff for all you do.
I’ve always had a great experience with Cassie!
Cordis is great to work with. My experiences with Metro have all been positive. I feel important when there.
The service department has always been very accomodating in meeting my needs all these years.
We are an customer!
Excellent service, fast and efficient.
Cassie provided great service. Kept me aware if progress and issues found.
My third service. Cassie has been the nicest to work with and more customer service oriented than others. Thanks Cassie!
Great , service. Professional staff. They are always nice and helpful , willing to explain the process.
Jeff provides a frank analysis of the actual service needed to provide vehicle reliability. This can deviate from the Lexus schedule due to driver habits and usage of vehicle.
Being from out of town everyone at Metro Lexus treated me fantastic! As if I had been at your dealership many times. If I ever need any help with my vehicle and I’m in Parma Ohio I will definitely call you. Thank you so much fixing my TX500 so I could go back home to Tennessee
Cassie did a GREAT job in getting my car into
the shop…and tires on and the alignment back
to where it should be…TEAM EFFORT !
Service was great. Love my new RX
Acted in a professional manner and was extremely respectful during our interactions
Jeff understands customer needs and solved all my issues and concerns.
Really appreciated.
Cassie and Malcom are knowledgeable and great personell for Lexus
It’s an an absolutely pleasant experience to work with the metro Lexus service department. Everyone is pleasant, professional and welcoming. They go out of their way to make sure all of my questions are answered and make sure I am aware of every step of the service process. They even remembered me from the first time I was there with my daughter’s car!!
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social