Nikolas was friendly and professional. He explained everything and kept me informed and up to date on the work being done. Will continue to work with him on any future work.
Nikolas did an excellent job concerning the car of my vehicle. Thanks.
The work was done in a timely fashion and my car was returned to me clean and that is very important to me.
Everyone in the service department was friendly and answered all of my questions. Service was fast and check out was a breeze.
Loved the services provided and my experience with Josh was awesome. Thank you for all you do, I really appreciate it. My very first experience at this location and it was Superb! Thank You.
Nikolas did a great job of keeping us informed on the progress of our vehicle. Thank you!
I have had my Rx since January 31, 2024. I still do not have my second fob. I feel that when I ask about it, no one really cares. It isn't their problem. It is my problem. I paid for the convenience of 2 fobs. I did call corporate. Again, it is my problem, not theirs. I was told I will get a letter in August, I will get my fob in August. Well, in June I was told I would get the fob in July. July 2025? 2026?
Fast and quality service. I really liked it. Thank you
Pryce was professional and courteous.
Your service staff are always friendly and professional
Josh kept us updated on the progress of our repair. He was very friendly and accommodating to our needs!
Wonderful service as always! I do appreciate all of you!
Everyone is always courteous and respectful.
I was in an out for service timely. Very pleasant experience.
Not clear on the extra warranty that I purchased. My car was dry every morning from air conditioning hose issue. Car returned with both floor boards wet and they are still not dry ? Every morning with the issue they were dry. I have never had a problem with the service department and now I am definitely starting to lose my confidence. I have been a loyal customer for several years. I just bought my 2022 Lexus and never anticipated having issues with leaves and stems?? ( as I was told ) being in my air conditioning air hose?? Honestly it is confusing to me. Maybe there was a kink from the time purchased??
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