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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4336 reviews 67%
4 star 1359 reviews 21%
3 star 164 reviews 3%
2 star 351 reviews 5%
1 star 308 reviews 5%
Review Us
Denise R.
3 out of 5
2/20/2026
Concerned still that a battery would die just because car not driven for a week or two! For a luxury expensive car I did not expect that as I have never had a vehicle fail for that reason.
Amy L.
5 out of 5
2/19/2026
I absolutely love the service department at Lexus Akron Canton. I trust them completely.
Helen C.
1 out of 5
2/18/2026
The tires weren’t rotated and oil changed.
Thomas M.
5 out of 5
2/18/2026
Good service Nice waiting room
James H.
4 out of 5
2/17/2026
Thank you for finding time to repair my tire without an appointment. Much appreciated!
Joe S.
5 out of 5
2/17/2026
Very satisfied with my service visit, thank you
Charlotte W.
5 out of 5
2/17/2026
Pryce did a great job explaining all the work that needed to be done and the work that was done. Very personable and customer oriented.
Richard C.
5 out of 5
2/17/2026
Friendly staff and quick turnaround of my vehicle.
Susan D.
5 out of 5
2/14/2026
Josh was awesome. He was very patient with me and explained everything extremely well. He deserves a gold star from me.The whole service team was great . Thank you to all of you.
Julie R.
5 out of 5
2/14/2026
We were very satisfied with the service today. Pryce is a very professional service advisor.
Edward J.
5 out of 5
2/13/2026
No comments
Raymond F.
5 out of 5
2/13/2026
Josh was courteous, professional, and timely in his service.
Not Provided.
4 out of 5
2/13/2026
Found later model at good price I have price alert. The staff was very helpful they went out of their way to help me. I just found a vehicle that had everything I wanted.
Julie L.
5 out of 5
2/12/2026
none
Catherine S.
5 out of 5
2/11/2026
He was very knowledgeable and helpful.
Michelle K.
5 out of 5
2/11/2026
Wonderful experience!
Staci N.
5 out of 5
2/11/2026
The staff at Lexus-Akron make me feel a part of a great community. I trust them and I feel at peace when my Lexus is in their care
Cindy L.
5 out of 5
2/10/2026
Pryce was very nice and professional
Joseph D.
5 out of 5
2/10/2026
Always top notch
Kathryn A.
5 out of 5
2/10/2026
Thank you for the great & professional service.

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