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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4336 reviews 67%
4 star 1359 reviews 21%
3 star 164 reviews 3%
2 star 351 reviews 5%
1 star 308 reviews 5%
Review Us
Susan C.
5 out of 5
3/5/2026
The location is well maitained and staff are truly friendly!
Leigh C.
1 out of 5
3/5/2026
The noise is less but is still present.
Linda P.
5 out of 5
3/4/2026
Josh always gives clear and polite communication.
Janet G.
5 out of 5
3/4/2026
I had a wonderful experience!
Carrilyn L.
4 out of 5
3/1/2026
Appreciate the discounts as well that were shared with me. Thanks!
Sandeep P.
2 out of 5
2/28/2026
So far I have not received my number plate to the car. Also, no one reached out to me provide an update.
Jose Alexis.
5 out of 5
2/28/2026
As usual, Josh did a fantastic job.
Brian M.
5 out of 5
2/28/2026
Thank you Josh…
Marta M.
5 out of 5
2/27/2026
Pryce is always great! Knows his job well! So polite… Thank You Pryce & Lexus!
Eva K.
5 out of 5
2/27/2026
I am not interested in trade in at this moment But I would like to know my car worth If you can give me a price and will appreciate by my family Thank you Eva K
Maria P.
5 out of 5
2/24/2026
Kimberly was very helpful and kept me informed on the progress on my car. I really appreciated being kept up to date since it took a few extra days for my car to be done.
David D.
5 out of 5
2/24/2026
Excellent service!
Daniel W.
5 out of 5
2/24/2026
Super service every time!
Christopher C.
5 out of 5
2/22/2026
Nik was great. Always great catching up with Yoko too. Thank you for taking great care of us!
Dakota F.
4 out of 5
2/22/2026
This is my second purchase with Lexus of Akron-Canton, and specifically my wonderful saleswoman Kari!! From beginning to end it has been a memorable and wonderful experience. I’m so thankful to EVERYONE at the team who has played a part in my buying experience this time around. I LOVE my Rx 500h! It’s a stunning product and I’m so happy to drive this absolute beauty!!
Yong K.
4 out of 5
2/21/2026
They was very curious and kind and took care my wife 2025 Rx350 dead battery for me I am grateful for there kindness.
Marissa F.
5 out of 5
2/21/2026
Josh was amazing ! He is very personable and respectful! 10/10 would recommend to my friends and family!
Don J.
5 out of 5
2/21/2026
Amazing service from Nik as always!
Jim L.
5 out of 5
2/21/2026
Happy
Joseph P.
5 out of 5
2/20/2026
Nick, your service manager is the best

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