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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4351 reviews 67%
4 star 1361 reviews 21%
3 star 164 reviews 3%
2 star 352 reviews 5%
1 star 309 reviews 5%
Review Us
Michael N.
4 out of 5
10/13/2024
Shopping for an IS 300
Courtnay C.
5 out of 5
10/13/2024
Excellent and fast service! Love my Lexus.
Donald K.
5 out of 5
10/12/2024
Price was welcoming and pleasant. I was treated well.
David C.
5 out of 5
10/12/2024
Nikolas was courteous,informative & professional.
Amy M.
4 out of 5
10/11/2024
The staff including drivers are always courteous and helpful. I appreciate that. The valet service, quite frankly, is why I will continue to buy Lexus.
Wanda M.
5 out of 5
10/11/2024
I am very pleased with the service and professionalism .. thank You
Christopher B.
5 out of 5
10/11/2024
First experience very happy
Julie L.
4 out of 5
10/11/2024
Sad there are no car washes available. Staff is friendly and helpful.
Micheal P.
5 out of 5
10/11/2024
Very satisfied!!
Dona C.
5 out of 5
10/11/2024
Very professional and efficient staff!!!!
Cheryl K.
5 out of 5
10/11/2024
Thank you
Darlene G.
5 out of 5
10/10/2024
Derrick was very professional and polite.
Haley V.
5 out of 5
10/10/2024
Nick was great very informative and kept me up today.Thank you so much
Tabitha B.
5 out of 5
10/10/2024
Great service Pryce
Thomas N.
5 out of 5
10/10/2024
Nice job by the service dept.
James W.
5 out of 5
10/9/2024
Josh was very personal and excellent as always. We appreciated his professionalism and thoroughness.
Grant P.
4 out of 5
10/9/2024
Well, I was not 100% satisfied with Mr. Rodgers. Please don’t get me wrong but he seemed distant. Normally I take my car up Classic Lexus. That where I originally brought my car from. The reason I your dealership was to decide if I want to buy my next car there. After my experience there today. I’m leaning on going back to buy or perhaps lease my next car.
Mitchell M.
5 out of 5
10/9/2024
Pryce is always THE MOST professional, polite, knowledgeable and truly a great employee. Always love dealing with him! Thanks Pryce and Lexus of Akron Canton
Janet W.
5 out of 5
10/9/2024
Joshua was very helpful. Glad to have him as my Lexus contact.
Emil S.
5 out of 5
10/9/2024
Very very efficient kept me apprised constantly of what needed done

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