Lexus of Akron Canton Auto Repair Service

Josh and the team are great

2

No problems whatsoever ????

Josh very well experience person nothing to say great job Thank you

Josh and Andy were outstanding to work with!

I wanted to activate the digital key on my RX350h, but the dealership was unable to do it.

I will give the highest rating on the survey because I will not let it be against your dealership but I am a bit offended on the loaner fuel situation. And I know to you this may be small but to me it was not. It was strongly pointed out to me to bring the loaner vehicle back on full or I would be charged $8 per gallon. I filled it up per instructed. Unfortunately it took 4 gallons of gas for 70 miles. Obviously it was not full when I received. I brought that to Pryce attention. He stated I only needed to fill with what I used. Clearly not what he stated when I was standing in front of him or when I signed the contract. I brought it to his attention and he said just needed to fill with what I used and guesses the contract should be changed. Again…. I will give you the highest rating with Lexus but this should be addressed THANK YOU

Josh Jancha provided the best service that I have ever encountered in any vehicle shop. Josh was kind, polite and caring! Lexus Akron Canton is blessed to have him.

Nik, Eric from the tire department and all the valet drivers are great to deal with. Thx for great service!

I appreciate the topnotch service provided at this dealership.

Yes, very satisfied.

Great service.

N/A

All good

Josh was knowledgeable and clear about costs and what is immediately required vs less of a need. He allowed me enough time to make decisions and was non demeaning or judgy. Very courteous man. Thank you

The service was performed efficiently and in a timely manner.

Very fast, excellent service.

Josh was very professional and kept me informed of the status of my vehicle.

Smoothly done n saved me a lot of time, drivers were polite n quick!

Josh went above and beyond to get my Lexus issue resolved.