Everyone was very courteous and respectful. Very much appreciated. Thank you
I love a Lexus - best car ever, but what keeps me coming back is the folks in the service department and the service itself. Give ‘em all raises!
As always, Nick and Josh were amazing!
I feel my front passenger seat molding should have been replaced under my 4 year warranty at no cost to me
Exceptional service! Happy with my experience. Thanks!
Service is very good. Friendly and knowledgeable. Unfortunately, some of the work done on my car has become a bit overpriced. Going forward, I need to be selective of what repairs I will have done at the dealer.
Ellie provided excellent service, there was some slight confusion with my coverage but it was handled seamlessly. Great service appointment
Excellent service. No hassles
All employees and technicians were friendly, knowledgeable and professional.
Josh took very good care of me. As always, he is very kind, helpful and professional. He’s top notch.
As always, everything was great!! Nik is my guy and he kept me informed an everything happened as planned. No one else has touched our cars for years!! Thanks
Simple. I’ve made 4 payments on my car and I just had to put $1400 worth of new tires on it.
Do not fix the problems
Only makes excuses
Josh is always very informative and helpful. ⭐️⭐️⭐️⭐️⭐️
Nikolas was great... very helpful and accommodating. He was able to arrange a leave for me upon arrival although I'd been previously informed that none were available.
Schedule recall appointment 10 days prior. Said it would take about four hours. At the end of the first day I drove up and was then told car was not done until tomorrow. I then called the next day at 4:15 and was told that my sensor was given to another person And had to wait another day. Additionally, on the first day I received an inspection report that required brake pads. No phone call. I had to bring it up during my phone call and order the brake pads. Only verbal contact was the last/3rd day at approximately 4:15 when I did receive a phone call from Nick.
First time that I felt that I did not receive the excellent service that I’m used to. I have owned at least 8 RX SUVs since the first one came out in 98/99.
Helpful informative and efficient
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