Very professional from beginning to end. I am extremely pleased that you guys reached out to me so that my free service did not expire. That was top tier service and I appreciated that.
Josh Jancha did an excellent job . He kept me informed everyday .Thank you.
Tristan did an awesome job also!
You guys always do a great job.
Absolute top quality, as expected from Lexus!
Lexus of Akron-Canton is always an amazingly positive experience!! Thank you so much!!
Excellent customer service
This dealership has done a great job servicing my cars. This is why I bought my newest Lexus Rx 350 from them.????
I received great service as always!!
Derrick did a fine job. He provided service that exceeded my expectations.
Zerryck was very polite and professional. We couldn’t ask for a better experience.
Zerryck Rogers and Jon Morris misdiagnosed a failure on my car. As a result they did not honor the warranty on the car and caused me to pay $1453.60 to fix a defect in manufacture, design or original delivery of the car. I will continue to tell my rich friends to definitely not consider purchasing a Lexus that fails to handle normal driving conditions without falling apart. I thought I was buying a quality product from people who stand behind their product but so far have been proven wrong. It has been very disagreeable dealing with Lexus of Akron/Canton. Consider me a very disappointed and dissatisfied customer. Lexus owes me $1453.80.
I was extremely pleased with my service! Thank you!!
When waiting at dealership for work, in person contact and explanation of services and updates would be nice! Technology updates are convenient and nice when not present but feels disconnected and rude when your on premises. I like personal contact feedback.
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