Very curious did the job well thank you
Took the “easiest” route in solving the issue relative to an extremely low tire pressure: a nail, which I never witnessed!
On two prior visits I notified the SD that the tire pressure indicator was neither accurate or performing correctly. In both cases I was “Enformed” of a possible slow leak.
Upon leaving the SD last Tuesday, I found myself sardonically viewing the air pressure readout chaotically fluctuating between 32-34-36-34-38-33 etc ad nauseum until I reached home.
You have to love professionalism even during COVID-19: never have so few done so much for so many????????????
Prompt pickup. Rapid service. Nice loaner car. Valets very friendly.
I was thankful for the prompt courteous service end it was a special surprise to have the gas tank topped off! The car was ready when promised and I was grateful for the use of a car while mine was being serviced! Thank you so much, keep up the good work!
Lora always ensures my car is taken care of. She goes above and beyond to keep me informed of the progress of the maintenance on my vehicle. I’m always extremely satisfied with the quality of the scheduled maintenance and repair services provided by the Lexus service department.
Laura did a great job in explanation and execution Re: the repairs to my Lexus ES
350! Thanks! Dave M
Excellent customer service
The manager was very courteous and helpful
Was the car wash down or short staffed
Always very nice. My car was finished sooner than I thought and though it’s a 30 minute drive from my house I don’t mind because they always take good care of me.
We have always been treated great at thr Akron Canton Lexus dealership. They are very professional and great people to deal with. Thank you for the great service.
Scott, is an excellent and reliable employee
In your organization. It should be noted that he over beyond what a customer would expect.
Lexus of Akron Canton is lucky to have
such a competent employee.
I hate doing these surveys agter every routine visit. Everyone wants one! It gets annoying
Laura was very efficient, had a loaner available and Was customer friendly. I will request her when my car needs service again.
I appreciated the loaner as I had no one to help me get my husband to and from physical therapy. I was very satisfied with the service. Had hoped they would have washed my car before my coming to pick it up. In fact, this is the truth, the only reason I bought the Lexus instead of the Avalon was bc you gave free car washes while I still owned the car! ???? I never have abused that offer but that feature was unmatched. Thank you! Hope once the pandemic is over, you return to giving the car washes.
Was supposed to be full synthetic oil but was regular
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