Laura provides Excellent and friendly service. Thank you!
Laura was great! Everything was excellent but I really wanted to have my car washed but the equipment was down and they couldn’t wash my NX.
Laura Davis is awesome... No question about it.
Always fast and quality service and friendly people
Thank you for being so professional and kind. I would consider buying myself a Lexus after the experience Of taking my parents car to the dealership for service.
Thank you again!
I am always greeted and treated very well.
great service. very nice job cleaning interior of auto
Service provided was exceptional as usual. Courtesy and professionalism exhibited.
Marty is always very friendly and works quickly to help the customer. Also, Norman does a great job greeting and preparing my vehicle to leave... Norman knows the customers by name.
I did not personally bring in my vehicle. My schedule did not coincide with what the service team could accommodate my service needs. I was disappointed that a loaner was not available for the person that helped me out by bringing my vehicle. Hopefully next time I have service, a loaner will be available. I know this virus has interrupted many things. Thank you for checking in with me. I do have a question-Jim (the man that brought my car in for service) said I need to come back in after 5000 miles, but did not Bremen bet why. Could you tell me why I need to come back in after another 5000 miles?
My Lexus required a software upgrade for Enform to work. Lexus Akron/Canton picked up my car, applied the upgrade, informed me of progress & completion via text during the whole process, returned my vehicle applied final settings & it is working now. Professional & expected customer service. Great job!
Having been a customer of Lexus for many years and having been helped by Laura Davis many times I have been always pleased. Laura is extremely knowledgeable about her requirements with Lexus and always knows the correct answers to fixing any problems and any questions I might have. It is a pleasure to work with her.Thank you for having her on your staff.
Gail B
It's always a pleasure working with Akron Lexus. Ms. Davis is a real credit to your establishment. Laura makes my visits so personable. She's knowledgeble, professional and interested in making me feel comfortable while I relay my request for service for my car. Pearlene L
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