Laura gives excellent service and is very pleasant and efficient
Every one was kind and professional! Also the facility is so clean! Thanks!
Laura was very friendly and helpful as always!
Staff went above and Beyond! Thank you so much
Amazing service. Scott was wonderful
Very professional service and environment but on the way home to KY got a warning the hood was not closed properly. It was a little scary at 75 mph. I made it to the exit and shut it. No harm. Just FYI.
I love working with your team. Laura & Norm treat me so good! My car is always better after your team takes care of it. Thank you!
Customer service is always great!
Very helpful and professional.
Laura did a great job as she always does. She is a very valued employer. I hope you as the manager compensates her for that. I have known her for years and always get excellent service with a smile. She does a excellent job always. She is a big asset to the service department. I ran a a business for 20 years and know what it takes to keep customers happy and it’s a challenge everyday as she certainly does that
Your computer based appointment system stinks. Last time, I made the appointment, it was verified with a follow up confirmation from the dealership. When I took the vehicle, the mgr told me, oops, due to COVID all techs leave early and the 5:30 pm appointment is not valid. When you call the main service line, it is held on for ever and to get a loaner car have to wait for more than a week. This is not pursuit of excellence, even Toyota dealerships do a better service. I didn’t have any trouble with my Acura or Honda dealerships. Both do a far better job than you. I hope that you being new, you are still organizing. Let us hope so. Yesterday’s appointment itself went fine. The techs were very courteous and the service was done on time. The appointment was handled properly with timely reminders too.
Everyone is so helpful and kind.
Always so polite and helpful.
Scott is a class act. 10 out of 10.
Thanks for your care of my feelings. The staff is utterly amazing!
Very thankful to have a dealership that is so friendly as well as efficient!
Scott was very nice and professional. I had a pleasant experience as always at this dealership.
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