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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4372 reviews 67%
4 star 1368 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
James L.
5 out of 5
10/14/2020
Laura took the time to explain the invoice very respectfully to me.
James L.
5 out of 5
10/14/2020
Laura took the time to explain the invoice very respectfully to me.
Joe H.
5 out of 5
10/14/2020
I thought you guys did a real good job and thank you
Edward M.
5 out of 5
10/14/2020
Good service all the way from entering to exiting.
Sandra C.
4 out of 5
10/14/2020
completely satisfied Laura does an excellent job
Vicky S.
5 out of 5
10/14/2020
Thanks again for a great service experience.
Josephine T.
5 out of 5
10/14/2020
Great service without exception for 8 years.
Carol B.
1 out of 5
10/14/2020
My car was at the dealership for 5 days instead of the 2 it was supposed to be. Could not be returned because no drivers were available. Was very pleased with Scott's Follow up.
Rufus R.
5 out of 5
10/14/2020
Great service representatives, provide excellent service every single time.
Jeffrey S.
5 out of 5
10/14/2020
Again, enjoyed working with Scott
Sotery Z.
5 out of 5
10/14/2020
N/a
Cleveland M.
5 out of 5
10/13/2020
Scott did a fine job. I would also give a shout out to Laura who stepped up to close me out when Scott was busy with another customer. Good job by the entire steam.
Tony F.
5 out of 5
10/13/2020
Laura is always the best!
Darrell T.
4 out of 5
10/13/2020
I have through time learned to trust your maintenance and service counter And I appreciate their honesty and quality of work!
Dennis M.
1 out of 5
10/13/2020
I indicated I had ONE issue that needed attention. It WAS NOT corrected.
Donna M.
4 out of 5
10/13/2020
My only concern is the waiting room and social distancing. All of us stayed at least six feet from each other. We all had on masks. Are there guidelines for cleaning furniture when individuals leave?
Kathy M.
4 out of 5
10/12/2020
We bought the vehicle at metro in Cleveland. But Akron is closer and Scott and Laura have been very kind to us. We walk away being so glad we come to Akron. Metro is too far and we were very unhappy with the treatment in Cleveland
Roger B.
5 out of 5
10/12/2020
Marty was very friendly.
Joe P.
4 out of 5
10/12/2020
Lora ensures my vehicle meets very high standards and is safe to drive. Let’s me know of any discounts available Extremely personable. Willing to go the extra mile to ensure I’m satisfied. If Lora available that day Scott or Marty also ensure I’m taken care of. Joe
Polly B.
5 out of 5
10/11/2020
Always fast n efficient n friendly!

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