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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4330 reviews 67%
4 star 1358 reviews 21%
3 star 164 reviews 3%
2 star 350 reviews 5%
1 star 308 reviews 5%
Review Us
Eva P.
5 out of 5
5/1/2026
Always a wonderful experience at Lexus of Akron Canton!
Nancy I.
5 out of 5
5/1/2026
Josh did a great job as did the rest of the service team!
James R.
5 out of 5
5/1/2026
Josh and the technician Chris were both professionals. They spent time answering my questions about my Lexus LC maintenance. Very happy on being treated as a special customer.
Alexander H.
5 out of 5
5/1/2026
Ashley and the team did an amazing job! We are so happy with our purchase and look forward to continuing buying cars with Ashley in the future.
Derek P.
5 out of 5
4/30/2026
Always excellent service and communication!
Pamela M.
3 out of 5
4/30/2026
Got new brakes today instead of having to return another day. Only routine maintenance scheduled
Leslie F.
4 out of 5
4/29/2026
I will send you a thank you card.
Belinda D.
5 out of 5
4/29/2026
The staff is always courteous and on top of things for me. They go up and above my expectations for customer service. That’s why I would highly and often do recommend your Lexus Dealership to my family and friends. Nik is a very valuable employee for your company!! Than you, Belinda D
Nancy N.
5 out of 5
4/29/2026
Very nice and professional
Lisa C.
5 out of 5
4/28/2026
Akron Canton Lexus is alway exceptional ! The service team is outstanding every time I visit. The sales staff and management are wonderful. Everyone greets you like family.
Patrick C.
5 out of 5
4/27/2026
Pryce was very friendly and professional.
Kavitha N.
5 out of 5
4/26/2026
Good
Chong Yun.
5 out of 5
4/24/2026
Thank you
Shawna S.
4 out of 5
4/23/2026
I love the guy who made the video of the car on the lifts, he was great
Wayne P.
4 out of 5
4/23/2026
you guys do a good job. Lets try to keep it on the road for 300000 miles
Nancy M.
5 out of 5
4/23/2026
She did a great job! Very professional and timely.
John R.
4 out of 5
4/23/2026
The service could be better your personnel, including Miss Kimberly was totally professional. I couldn’t ask for a better service with my automobile. Thank you so much. I’ll be back.
Dennis S.
5 out of 5
4/22/2026
Everyone was very friendly, courteous and professional.
Jill W.
5 out of 5
4/22/2026
Pryce was pleasant to work with. He answered all my questions. Smooth drop-off and pick-up of my vehicle.
Pamella S.
4 out of 5
4/21/2026
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