So Amazing service thanks
Great service as always. Thank you!
I would have liked to talk with John concerning the feeling of grit on the side of my car behind the wheels and along the bottom half of the doors. I’m surprised that this doesn’t come off with washing since I have the Armor Shield. It was removed from the bottom of the doors but I still felt it behind the back wheel. I would like to know how I can remove it when I feel it. Of course I picked my car up on Saturday and no one was there that I dealt with when dropping off my car and they were not aware of my concerns.
The customer care is always excellent! The customer service was the beat experience for me. I did have a question and would like to speak to the technician personally to have my question answered. Thank you
Good fast response to an emergency with a dead battery!!!
I will call on Tuesday. I am now experiencing a glitch in the auto function of the headlights. They turn on but will not turn off
Thank you
Service dept is excellent in every way.
The service was excellent as usual. The lounge and furniture was comfortable. The staff was courteous and knowledgeable. Everything was excellent as usual!
I hope the 400 was worth it. That will be the last dime I will spend at that dealership and the one in Cleveland 4 cars. First another 600 for the antenna that was quoted incorrectly and now this. They added on a bunch of needs to do because of safety and I trusted the advice but yet the bill kept climbing. Faith and Trust is gone!!
Nick listened and had the tech address my concern. I am quite satisfied with the service I received as well as the outcome.
Great customer service and very friendly and comfortable atmosphere! Thank you!
Great communication.
Always kept me informed on what was going on.
I always have a pleasant experience at Lexus. .Satisfaction is always guaranteed!!
If I have less than 10000 miles why was a 15000 mile service conducted?
Very comfortable waiting area and excellent coffee and juice ????
I expressed my experience by email to Jon. I’ve always had great service, but this was a rare exception. Thanks.
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