Elaina Luf in scheduling revised my initial appointment schedule so I was able to leave for vacation with my friends on time. I am very grateful to her and your mechanics for the timely repair work.
Nick is understanding, approachable, and knowledgeable about services offered at Lexus and Lexus vehicles in general. He is always willing to help his customers.
I was very satisfied with the service I received. Everyone was very polite and helpful.
Very professional and everything went as expected.
Scott always puts me at ease when I come in for service and provides the best customer service ! He really has a gentle way with handling things when I need something for my car. I really appreciate Scott and all his efforts! Thank you Scott for always doing a great job , especially with explaining everything about my car!
Thinking about a newer car. Pre owned not new
Always a pleasure working with Scott
Marty is Great, he always makes sure I'm happy before I leave the dealership. Great service.
Prices are quite expensive
Scott always goes above and beyond to get my car issues resolved. Great customer service and communication
Hello,
My first time here from Metro Lexus. Great experience. Thank you.
Scott was great! Service (labor) costs were a lot more expensive than previous general services. Thanks Scott!
I left Nick a voicemail and I also text him and I haven’t heard back from him yet that has been four days ago
Thanks for the great service
Nick was extremely helpful and curious! While I am disappointed at the extent of the proposed repair, the service I received was excellent and greatly appreciated!
Kept us informed of the process along the way. Appreciated it.
Nick is a great frontman for any business; clone him! Furthermore, he’s respectful and extremely patient demonstrating to us non tech savvy folks how to use the tech functions on our 2020 RX 350.
The shack for the hud been replaced with a bad one
Or the mechanic brooked the shack .
After I left the car I came back for my house key the car
Was up on the big jack and the hud was open
When I took my car the hud never stay up tel me what happened? I called nick he
Said the mechanic is not there I let you know tomorrow he never call .
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