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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4371 reviews 67%
4 star 1366 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Darlyn M.
4 out of 5
7/21/2021
Marty is the consummate professional. Norm is the best. These guys are like family. ????
Paul S.
4 out of 5
7/21/2021
Very nice guy
Louanne M.
5 out of 5
7/21/2021
Nikolas was so professional as helpful with my vehicle. I could not have asked for any better service. Thank you
Julie W.
2 out of 5
7/20/2021
Service was great. Car wash left a lot to be desired. Dirty back window et
Linda P.
5 out of 5
7/20/2021
Robert was very helpful and courteous.
Greg L.
5 out of 5
7/20/2021
Marty makes going to akron for service a great experience.
Lisa P.
4 out of 5
7/20/2021
Nick was professional and personable. He was honest. Nick did what was right, looking out for our safety. He is a person that we will be happy to work with in the future. I wish the sales team at Akron Canton Lexus had Nick’s integrity. We will not buy another vehicle from Akron Canton Lexus unless Nick was the salesman.
Ann L.
5 out of 5
7/20/2021
Excellent service team..
Homaundre P.
5 out of 5
7/19/2021
Awesome job! Thank you
Robert D.
4 out of 5
7/19/2021
Scott was able to sneak me in to change a burned out headlight on short notice. Always treated well with the service department.
Ray F.
4 out of 5
7/18/2021
Thorough evaluation of the car’s condition and timely service. Nik was a complete professional.
Mary S.
4 out of 5
7/17/2021
Happy with the service. Worked well with giving me the same model I have much safer as I was familiar with everything on the car. Thanks for the gas
Stella B.
1 out of 5
7/17/2021
estimate price allot different than price when p[cking up auto with no call that price was 300.00 more. this not agood policy for any business.
Rita M.
5 out of 5
7/16/2021
Nikolas did a great job. Very professional and had knowledge of what service my vehicle required. He has a pleasant personality which is needed when dealing with different types of people.
John H.
5 out of 5
7/16/2021
Everyone I interacted with was just awesome, and my service got done in the expected timeframe—I really appreciate that.
Aarthi R.
3 out of 5
7/16/2021
I wish the service associate hard checked that I had a free service before telling me my total charge.
Marvina W.
5 out of 5
7/16/2021
He was very professional!
Min D.
5 out of 5
7/15/2021
Good
Mary H.
4 out of 5
7/15/2021
Scott went above and beyond to get my vehicle serviced under some tight time constraints. I was so grateful
Steve M.
5 out of 5
7/14/2021
Professional as always! Scott is an asset to Lexus of Akron!

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