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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4370 reviews 67%
4 star 1366 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
L
5 out of 5
9/16/2021
Excellent help from Norman and Robert
Joann R.
2 out of 5
9/15/2021
When I contacted your service department with my concerns they set this appointment, they knew I was having trouble updating my navigation system. When I came to the appointment they said I needed to speak with Tim Arner, but he doesn’t work on Wednesday! So now I have to call Tim when he is working and if he cannot guide me over the phone I will have to take a trip back to get this completed. I live 40 minutes from your dealership.
Sharon G.
5 out of 5
9/15/2021
All employees that I encountered were very friendly and professional. Car was in and out the same day for an unscheduled appointment. Loaner was very much appreciated.
Toni F.
5 out of 5
9/15/2021
Great experience!
Alice L.
5 out of 5
9/15/2021
I was kept informed and the car looked good Professional service
Daisy R.
4 out of 5
9/15/2021
Was satisfied with the attention given
Scott L.
4 out of 5
9/14/2021
Your service level is one of the main reasons I have bought many Lexus over the years.
Adeyemi S.
5 out of 5
9/14/2021
Great and timely.
Joseph (Dan).
5 out of 5
9/14/2021
Robert Eggeman, Porter and your entire service team were excellent, as always! Professional, courteous, knowledgeable, prompt, attentive, thorough and friendly!
Donna S.
5 out of 5
9/14/2021
Service Department is great.. always respectful and kind
John A.
5 out of 5
9/14/2021
Very please with service. Everyone is friendly and helpful.
Robyn W.
4 out of 5
9/13/2021
…
Elaine M.
5 out of 5
9/13/2021
Great service. Looking forward to doing more business with you.
Ellen K.
5 out of 5
9/13/2021
Super service. Very professional and and totally satisfied. Thank you
Pamela C.
5 out of 5
9/12/2021
Always the best service!
Kathleen S.
5 out of 5
9/12/2021
Always professional and very friendly. Thank you!
Belinda J.
4 out of 5
9/12/2021
Very excellent service with the oil change and tire rotation however I was not pleased with the car wash at all.
Jeffrey R.
4 out of 5
9/11/2021
Lexus 4 Life
Janet A.
5 out of 5
9/11/2021
Excellent service. Very professional.
Heidi G.
5 out of 5
9/11/2021
Answered all my questions

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