Great sales and service staff
Everything went well and all staff very pleasant. Thank you
My service person was wonderful. When picking up car tires and rims had white goop which should have been cleaned off and I was told o sorry it will wash off
Thank you, Nicholas, for welcoming me and did everything on time.
This Lexus place is a pleasure to visit. Feels like it is happy to see customers.
Not every place gives such an impression.
Nick was MIA. I waited for him when I dropped the car off. When I returned he was not there. However Norm was fantastic! He returned my car and had me sign off the paperwork. Norm pulled my car from the “wash line” as it hadn’t been cleaned. Norm greatest me when I checked in and could not have been more accommodating. What a great employee.
Robert was great was attentive and thorough. It is always a pleasure visiting Lexus canton service.
I was very surprised that you returned my car without vacuuming it out! I’ve always had Lexus service vacuum my car when it goes in for service!
Very disappointed!
Continue to be satisfied with Lexus A-C service and attention.
From the moment I drove up to the Service door that automatically opened (an amazing experience), to the spotless floor inside, the wonderful greeting by the young man who obviously was trained to give concierge level service to the greeting by Nikolas Rair who got me in and out rapidly, the lended vehicle showing up before I turned around from the counter, I was out of there. Then when I came to pick up my car that was detailed superbly, smelled amazing and every crevice cleaned, made it an effortless service. It was like the first day I drove the car off the lot. The computer/updated I noted immediately and improved my information data feed. The car drove even smoother with the tire rotation. Superb, just superb. Dr Streeter
Thanks Marty, Great service as always. sincerely Marylouise B
Another excellent service appointment with Norm and Marty. Always a pleasure to bring my vehicle to Lexus of Akron Canton.
Nick was very nice to interact with and my service was done in a very timely manner
Robert was amazing! He was very helpful, friendly and courteous.
He was also very honest and forthcoming with everything. I had an excellent overall experience and would not take my car anywhere else thanks to guys like him.
Great response and quickness in service
Thank you !
Scott did a great job. Had my loaner ready & my car done in a reasonable time.
Everyone was exceptionally nice.
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