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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4367 reviews 67%
4 star 1365 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Dennis R.
5 out of 5
4/9/2022
Very pleased with the staff at Lexus of Akron/Canton !
Bernadette F.
5 out of 5
4/9/2022
I was very happy with the service Scott gave me. He was professional and friendly. I also want to say all the people that helped me in anyway were all very nice. They all left a great first impression.
Rose B.
5 out of 5
4/8/2022
The service was very customer oriented. I would recommend Lexus to anyone who needs competent work done.
Richard P.
4 out of 5
4/8/2022
Brought car in for its 6 month checkup. Was told it had a Navigation software recall which needed to be fixed. Was also given a loaner car, gasoline fill up and a car wash. Fantastic service!
Onica H.
4 out of 5
4/8/2022
Nice man
James U.
4 out of 5
4/7/2022
Robert was very customer driven, enjoyed working with him !!
Brian N.
5 out of 5
4/7/2022
Scott provided exceptional service as always. Thanks Scott!
Tom J.
5 out of 5
4/6/2022
Great as always
Susan L.
2 out of 5
4/6/2022
I was satisfied with Scott’s performance, just not with the other person who took over for Scott. If I would have been able to deal with Scott through the entire process, I would have been thoroughly satisfied. His co-worker was extremely unprofessional I am sorry I had to report the incident, but if it wasn’t for Scott , I would never come back! I trust Scott, he’s always does what is right and goes beyond the mark!
Thomas R.
5 out of 5
4/6/2022
Great job!!!
Melissa L.
5 out of 5
4/6/2022
Glad it was an easy fix. Thank you.
Denise S.
5 out of 5
4/6/2022
Scott was very pleasant and seemed knowledgeable about Lexus product. Thank you for your service. I would recommend your location to others.
Becky B.
5 out of 5
4/5/2022
He was very friendly felt like I was visiting with a family member. He went above and beyond to quickly answer my questions. Very happy with my visit today. Thank you!
Dianna H.
3 out of 5
4/5/2022
Yes, no high pressure sales pitches. Car was done with what needed done and I was out the door sooner than expected!!
Joseph 'Ed'.
4 out of 5
4/4/2022
Marty and Scott are keepers
Robert J.
3 out of 5
4/3/2022
Pls answer customers' texted questions.
Gwendolyn W.
5 out of 5
4/2/2022
Thank you for your excellent service.
Richard H.
1 out of 5
4/2/2022
My brand new car is still throwing out errors on the line assist and blind spot.
Collin A.
4 out of 5
4/1/2022
Scott was very professional and easy to work with. He matched a competitor’s tire price and scheduled our purchase to take advantage of the manufacture’s rebate on the last day of the month.
John C.
4 out of 5
3/31/2022
Rob could not have been more pleasant and accommodating.

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