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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4367 reviews 67%
4 star 1365 reviews 21%
3 star 166 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Jim D.
1 out of 5
4/15/2022
Nick failed to look at the history of my vehicle and told me my battery was bad and a new on would cost $280. I declined to have it replaced at that price. Before leaving I was talking to Scott and he checked and my battery was under full warranty. Also, Nick failed to tell Scott I was waiting on the vehicle and after my car was done I was not notified because Nick went to lunch.
Susan L.
5 out of 5
4/15/2022
Excellent service, thank you.
Richard H.
4 out of 5
4/15/2022
Happy with John Morris I didn't deal with nik
Hunter W.
4 out of 5
4/15/2022
Nik always makes sure my car is taken care of and gives me no hassle.
Debra S.
5 out of 5
4/15/2022
Nikolas was excellent! Prompt, courteous, efficient, and very professional. That is why we keep coming back to Lexus of Akron/Canton! Your employees there know the meaning of giving excellent customer service. Thank you to Nikolas and all those people who serve their Lexus vehicle owners. ????????????????
Jane E.
5 out of 5
4/15/2022
Efficient service
Janet B.
5 out of 5
4/14/2022
Best Service Ever Always
Amy M.
5 out of 5
4/14/2022
Always great service. Thank you.
Cathy E.
5 out of 5
4/14/2022
Very appreciative that emergency service was arranged and adapted to my convenience. So pleased with the service department.
Leon B.
5 out of 5
4/14/2022
Great Service!!!
Alfred T.
5 out of 5
4/13/2022
Great experience
Marlon S.
5 out of 5
4/13/2022
Very happy with the service I received, robbie was great to work with.
Thomas R.
5 out of 5
4/13/2022
Excellent service!!! Most happy and appreciative of the outstanding care!
Margaret N.
5 out of 5
4/13/2022
Easy and efficient interaction! Thank you!
Bryan S.
5 out of 5
4/13/2022
Scott does a great job!
Karran J.
5 out of 5
4/12/2022
Always take good care of me
Dan W.
5 out of 5
4/12/2022
Very pleased with the service!!
Kathy E.
5 out of 5
4/12/2022
Robert was very courteous. He explained what would be done and how long it should take. I was pleasantly surprised when my service was finished in less time than anticipated.
Barry L.
5 out of 5
4/11/2022
Very helpful with all my questions
Jeffrey S.
5 out of 5
4/9/2022
Nik was willing to work with me to get the job done!

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