Service Center

Real Reviews From Verified Customers

Ruth H.
5 out of 5
6/11/2022
Scott is the best. Answers all my questions and offers help when needed.
John U.
2 out of 5
6/10/2022
Too complicated to text.
Mark M.
4 out of 5
6/10/2022
I trust Scott completely. His personal service is the driving reason I would consider another Lexus LS. I just want to see what your EV LS will be in the future!
Anne V.
4 out of 5
6/10/2022
Scott was great. My vehicle took longer than anticipated for routine maintenance.
Elizabeth M.
5 out of 5
6/10/2022
Great service. Scott is a super nice guy who is always kind and helpful.
Jeff L.
5 out of 5
6/9/2022
Scott was great and explained everything to my daughter. Scott’s great! Thank you
Nicole K.
4 out of 5
6/9/2022
Scott and the whole team and environment at Lexus Akron was well above top notch! Even though I did not get repairs done that day, I was beyond satisfied with the service provided. The entire team here should be truly proud of the care they provide. There was another gentleman moving cars around at the front who was so inviting and friendly and should really be commended for setting such a welcoming atmosphere at the door. He even opened my car door when I was leaving. Thank you!
Mary B.
4 out of 5
6/8/2022
I had made my appointment over the phone and thought I had been connected to the Akron service department . However I have come to find out I was actually scheduled for the Cleveland dealership (I wanted Akron). Scott never mentioned that he could not find my appointment instead being the consummate professional he worked me in seamlessly and serviced my car . Scott is always positive, helpful, explains everything and is always professional. He is an asset to Lexus and has my complete trust when servicing my Lexus.
Tammy M.
5 out of 5
6/8/2022
Great service
Amy T.
5 out of 5
6/8/2022
Always have great service!!! Thank you
Paul S.
5 out of 5
6/6/2022
Well done. Never disappointed. Good job service team. Keep up the good wor.
Deborah D.
5 out of 5
6/6/2022
Scott was very efficient and professional. All in all a great experience. Hope he is my service consultant in the future. Very satisfied bb
Tamara P.
5 out of 5
6/5/2022
Great service advisor, Scott was thorough and efficient and explained everything, great customer service! I would trust him with all my car needs.
Kevin N.
5 out of 5
6/4/2022
Very thorough and professional.
T Joann.
4 out of 5
6/4/2022
Friendly, personable, listened to my questions and provided thorough answers // and photos! Scott was great to deal with and even better with the construction work going on around him
Jeffrey S.
5 out of 5
6/4/2022
Great as usual
Timothy L.
5 out of 5
6/2/2022
First visit to service team,,, very impressed!! Just what I expect. Class service. Thank you!!!
Matthew D.
5 out of 5
6/2/2022
Always quality service and quality people.
Sarah K.
5 out of 5
6/2/2022
Love, love, love the service department at Lexus of Akron/Canton!! Nik always takes such great care of me and my vehicles! They always go above and beyond and exceed my expectations!
Angela V.
5 out of 5
6/1/2022
I was very pleased with customer service the staff was pleasant and friendly Scott went over the service n charges and asked if I had any questions. Very please

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