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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4367 reviews 67%
4 star 1365 reviews 21%
3 star 165 reviews 3%
2 star 354 reviews 5%
1 star 311 reviews 5%
Review Us
Bradley J.
5 out of 5
6/17/2022
Thank you
Rita L.
5 out of 5
6/17/2022
Very nice staff
Nancy V.
4 out of 5
6/17/2022
It is not easy to have service done when you live an hour away from the dealership but you guys made it possible for a very busy person to get it done !
Fred U.
5 out of 5
6/17/2022
Nik was very helpful. Great service!
Timothy S.
5 out of 5
6/17/2022
Thank you.
Kathy O.
5 out of 5
6/17/2022
Great service. Thanks!
Michele M.
5 out of 5
6/17/2022
Thanks
Ralph S.
5 out of 5
6/16/2022
He was excellent to work with and made my first visit one that I would do again and tell others about and the man moving cars in could not have been any better and courteous
Marvin G.
5 out of 5
6/16/2022
Keep up the good work
Theresa K.
5 out of 5
6/15/2022
Scott is the best service advisor that I have had the pleasure working with. He is genuine and truly cares about my experience. I will ask for him every time I am in the dealership to have service. Please let Scott know that he is doing an exceptional job!
David B.
4 out of 5
6/15/2022
I’ve had Nik as my service advisor on several occasions and his service has always been outstanding.
David K.
5 out of 5
6/15/2022
Scott was extremely good on the phone and set the expectations coming onto the appointment
Loren R.
4 out of 5
6/14/2022
I liked Scott. He listened to my stories ????
Eric C.
5 out of 5
6/14/2022
Rob was very good
Martha M.
4 out of 5
6/14/2022
Scott is a great asset to Lexus. Personable, caring, detail oriented!! Had never let me drive away until all issues are addressed. I give him 5 GOLD STARS
John P.
5 out of 5
6/13/2022
Treated very nice from Norman to Scott !! You need to keep those two !! Also treat them with a bonus for a job well done that will bring my wife and I back to Lexus of Akron Canton !!! ????
Richard G.
4 out of 5
6/13/2022
Robert was great, I called him with my dilemma at 8:05 this morning and he jumped right in and took charge. Robert explained my options, I decided the direction I wanted to go and Robert got me there. I’m a satisfied customer and my wife is happy. Thank You
Mary Ann.
5 out of 5
6/11/2022
Scott was extremely accommodating. Very pleased.
Ginny M.
5 out of 5
6/11/2022
Very polite and helpful.
Yeng Y.
4 out of 5
6/11/2022
Marty has always been with me when I brought my vehicle in.

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