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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4362 reviews 67%
4 star 1363 reviews 21%
3 star 165 reviews 3%
2 star 354 reviews 5%
1 star 310 reviews 5%
Review Us
Cina E.
5 out of 5
2/16/2023
Great costumer service! Complete in timely manner.
Charles S.
5 out of 5
2/16/2023
I enjoyed my first visit to your service department.
Jennifer D.
5 out of 5
2/15/2023
I absolutely loved the girl who brought up my car for service she was sweet and professional .
Jennie H.
4 out of 5
2/15/2023
Jonathon and Marty were both very helpful today.
Cindi L.
5 out of 5
2/15/2023
Love the people in Service. They know me by name and LOVE the new waiting area. Thank you ????
Keith K.
5 out of 5
2/14/2023
Great service.
Edward S.
4 out of 5
2/14/2023
Always a first rate experience at your dealership. Marty Richards is a great representative for Lexus of Akron Canton. Thank you.
Tom B.
5 out of 5
2/14/2023
Every time I have been in for service all staff are polite and knowledgeable.
John D.
4 out of 5
2/14/2023
He very quickly diagnosed and corrected my computer problem.
David D.
5 out of 5
2/13/2023
Marty is exceptional. Love dealing with him.
Susan M.
4 out of 5
2/11/2023
Enjoyed the new customer waiting area!! Thank you!!
Jose V.
5 out of 5
2/11/2023
Marty was fantastic! Super easy process and I was able to work while I waited.
Jason A.
5 out of 5
2/11/2023
Robert and the service team were very nice and professional!
Kathy S.
5 out of 5
2/10/2023
Marty has helped me many times in the past, and he is always very polite and quick. Norman is excellent when I bring my vehicle into the Service dept. Norman greets me by name and is extremely courteous and helpful.
Samuel O.
5 out of 5
2/9/2023
Ok
Mark S.
5 out of 5
2/9/2023
Nik always takes great care of us
Carolyn S.
4 out of 5
2/8/2023
Nikolas Rair is always very attentive and informative and patient with me. He explains things as many times as I need with out getting irritated. And he keeps me up to date on the process of my service being done.
Vanzi W.
4 out of 5
2/7/2023
The service advisor Nick was great. I only wish my car repair estimate was not so expensive. I do love my Lexus and Lexus service.
Bob S.
5 out of 5
2/7/2023
Very professional and informative.
Jeanne D.
5 out of 5
2/7/2023
Marty was very courteous and thorough. We are very pleased with the service we received.

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