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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4362 reviews 67%
4 star 1363 reviews 21%
3 star 165 reviews 3%
2 star 354 reviews 5%
1 star 310 reviews 5%
Review Us
Thomas T.
5 out of 5
2/24/2023
Excellent. Thanks!
Janice P.
5 out of 5
2/24/2023
Nik is always great! A pleasure to work with each and every time.
Scott R.
1 out of 5
2/24/2023
When I bought the car the past fall the sticker said, Brand new tires !, after less than 10,000 miles and my first service you said the tires wore worn too bad to rotate and need replaced. I still have the sticker that says this. Please follow up.
Marjorie B.
5 out of 5
2/23/2023
Very nice. Happy with service.
Laurel M.
5 out of 5
2/23/2023
Thank you for the great service!
Sandee R.
5 out of 5
2/23/2023
Superb service and communication.
Helen G.
5 out of 5
2/22/2023
Service was excellent. Pryce was very cordial & efficient. Your new facility is very inviting, comfortable & relaxing.
Marilyn A.
5 out of 5
2/22/2023
I was very pleased with the care for my Lexus.
Scott R.
5 out of 5
2/22/2023
Excellent service as always!
Bill S.
5 out of 5
2/21/2023
Service and price and explanation were all excellent today.
Wei C.
5 out of 5
2/19/2023
We received an excellent customer service from Nikolas today. He is awesome and helpful! People all in Akron Lexus are very friendly ! Thank you!!
Poltrone Family.
5 out of 5
2/19/2023
Superb customer service.
Diana Y.
5 out of 5
2/18/2023
Everyone is so nice and efficient. Thank you!
Mustafa Z.
5 out of 5
2/17/2023
Thank you
Levan J.
5 out of 5
2/17/2023
Thank you so much to Yoko she was amazing very helpful. She is really best of the best
Michelle H.
5 out of 5
2/17/2023
Please, never eliminate the valet service!
David S.
1 out of 5
2/16/2023
We came in with our check engine light on an you couldn’t find out why it misfires . 3 times in one week it lost almost all power going uphill to where it was dangerous with a big truck behind me.
Mark P.
4 out of 5
2/16/2023
I’m very impressed with level of service I received with the additional video from Chris, the technician, with video describing the condition and needs for the cars care. Excellent!
Darrell H.
4 out of 5
2/16/2023
Once again, from Norm to Jonathon, the service on my car was exceptional. Between my family and me, we have owned 3 Lexus vehicles and service is a great part of the reason why.
James S.
5 out of 5
2/16/2023
Well done, very timely, and my car is so clean! Thank you

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