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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4359 reviews 67%
4 star 1363 reviews 21%
3 star 165 reviews 3%
2 star 354 reviews 5%
1 star 310 reviews 5%
Review Us
Teresa B.
5 out of 5
4/6/2023
Satisfied with service and efficiency.
Warren M.
5 out of 5
4/6/2023
Excellent service. Thanks to everyone involved.
James S.
5 out of 5
4/5/2023
Excellent as always!
Ken R.
5 out of 5
4/5/2023
Very high level of friendly customer service… much appreciated!
Jeffrey B.
5 out of 5
4/5/2023
Pryce and the Tech who worked on the car did an excellent job. The Tech was very helpful and provided a thorough explanation of the tests he performed. I appreciate the extra and very patient support. The rest of the service team was excellent as always!
Nancy M.
4 out of 5
4/4/2023
Friendly helpful service department. You have really improved in every way including the new remodel. The gentlemen at the front service desk were very nice and one showed me the new remodeled area and where to get coffee. I’m glad to see more knowledgeable people at the desk too. My vehicle was detailed very nicely. A bit expensive, but it’s done right. Overall I’m very satisfied.
Dale P.
2 out of 5
4/4/2023
Nothing was accomplished. The desire to sell unnecessary procedures accentuated. My stereo is still a problem. A simple bumper repair was blown out of proportion. An easy wiring job made ludicrous. You rank at the bottom.
Charlene R.
4 out of 5
4/4/2023
I’ll be happy to complete a survey for Jonathan. He was very professional, courteous and answered my questions exceptionally well! In fact, the entire service staff was exceptional! That’s something you don’t see often anymore. What a welcome change. Charlene R
Calvin X.
5 out of 5
4/4/2023
10/10 services. Very nice person to talk.
Joyce W.
4 out of 5
4/3/2023
Did not get my car wash as reported by service person. Thank Joycr
Paula B.
5 out of 5
4/3/2023
The entire Lexus team were amazing!!
Rob S.
5 out of 5
4/1/2023
Very attentive
Joyce J.
5 out of 5
3/31/2023
Excellent service
Mark S.
5 out of 5
3/31/2023
Nick always takes great care of us
John H.
5 out of 5
3/31/2023
Very satisfied
Richard M.
5 out of 5
3/31/2023
All are always polite and helpful.
Thomas A.
1 out of 5
3/31/2023
Nothing was checked on the quality inspection sheet. No brake lining or tire depth was noted.
Bernard 'Barney'.
5 out of 5
3/30/2023
Thanks for everything!!!
Aaron A.
5 out of 5
3/30/2023
Mr. Brown and the tech were very helpful and kept me up to date with the service of my vehicle. Thank you for a job well done
Deborah C.
5 out of 5
3/30/2023
Very easy process. Jonathon was very thorough & polite. Well done.

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