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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4357 reviews 67%
4 star 1361 reviews 21%
3 star 165 reviews 3%
2 star 353 reviews 5%
1 star 309 reviews 5%
Review Us
Peter A.
4 out of 5
8/15/2023
Never issues with your staff or service. The loaner I had today was not up to your standards...less than 1/4 tank fuel, service light on, and very dirty inside vehicle. Already brought this to service techs attention. Thank you.
Frederick M.
5 out of 5
8/15/2023
Well done
Catherine R.
4 out of 5
8/15/2023
Was hoping for a car wash. Maybe next time.
Maria A.
5 out of 5
8/15/2023
Very profesional staff..love technology
Joseph P.
5 out of 5
8/13/2023
Nick, at your service is the best he has outstanding customer service. He takes care of me all the time.
Julie S.
4 out of 5
8/13/2023
Finished faster than I expected!
Brandon N.
4 out of 5
8/12/2023
Very in depth service experience. This is my first Lexus and I’m beyond satisfied with the entire process. I’ve heard how great the service experience through the dealer network is, and it’s exceeded my expectations. Thank you.
Cathy S.
5 out of 5
8/12/2023
The service team always goes above and beyond to always provide quality service. The service team are part of the reason why I continue to purchase Lexus vehicles.
Cheryl O.
5 out of 5
8/12/2023
Like the renovated look, enjoyed the speedy service
Corrine B.
5 out of 5
8/11/2023
Very good experience from beginning to end.
Sean P.
5 out of 5
8/11/2023
Nik’s service was top notch!
Deborah S.
5 out of 5
8/11/2023
My service was excellent! Josh Jancha made sure all my car repairs were completed.
Not-Provided (.
5 out of 5
8/11/2023
Cordial, helpful, understanding.
Donald R.
5 out of 5
8/11/2023
Pryce was very professional and took good care of my vehicle
Kari S.
5 out of 5
8/10/2023
The service department is nothing less than spectacular! From being greeted, to being informed by the tech and notifications of services in a quick manner by the service advisor, and a clean vehicle…it’s the true meaning of experiencing amazing! Thank you to everyone who works at Lexus of Akron-Canton!
James W.
5 out of 5
8/10/2023
The young man is very courteous, and made a very conscientious effort to make sure that I was happy with the work that was performed. It truly was a class act.
Gayle B.
5 out of 5
8/10/2023
Excellent, great customer service. Love my Lexus.
Kelly J.
5 out of 5
8/10/2023
Service was quick and efficient. Pryce clearly explained what needed to be done.
Paul B.
1 out of 5
8/10/2023
Mileage was recorded incorrectly. Car exterior was cleaner when I brought it in than when I left. Car wash system ineffective.
Baldev S.
5 out of 5
8/10/2023
Good service .. thanks

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