I had to wait an extra day for my vehicle. ?erryck did apologize and discount my bill.
Great job. Remodeled location looks fabulous…
Excellent service and appreciate the loaner vehicle.
I was very satisfied and impressed with Nicholas's attention to my requests and concerns. He attended to everything I pointed out that needed attention and answered all of my questions. He was very nice to work with and explained why I needed additional services.
Friendly, good advice for front end alignment, reasonable time to perform all inspections etc. I appreciate the car wash which hasn’t always been available in the past. I expect this kind of service from a high performance luxury car dealership. Car is operating very well post service!
What a customer should expect.
I used to go 10k between oil changes and now it says 5k. Why?
Friendly and professional.
Lexus of Akron Canton has always exceeded any of my expectations! The Team members are always highly professional and knowledgeable and provide stellar customer service and support!
Thank you for treating your customers with respect and kindness
I don’t understand why it took 8 hours to do an oil change and alignment. I don’t find Price to be trustworthy. He told me that my car was out being road tested when it was sitting right in front of me. Also promised to call me today about a warranty issue. He didn’t call. My Ford dealer is far superior.
Excellent service from a dealer I can trust. I drove 2 hours for the service.
Josh was friendly and knowledgeable- I can truthfully say I don’t mind getting my car serviced ????
Very good and professional service experience.
Pricing very high for a oil change!
Zerryck was professional and friendly. It was a good experience dealing with him.
Very pleased with my visit today. Speedy and efficient service. Would expect nothing less from Lexus.
Thank you for prompt service and resolution!
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