Pryce was courteous and efficient.
I appreciated how Zerryck was reassuring that they could schedule me in to look at the battery and have it checked. I was traveling from Florida to Cleveland and needed the battery checked out. Otherwise I would have been in major trouble if I stopped and couldn’t start the car.
it took about 45 minutes longer than expected. but overall satisfactory
Pryce did an excellent job! He was on top of everything! He was such a nice & polite Young Man… I appreciated how quickly he got my loaner car & on my way… Thank You Pryce for the Great Service!
Was glad for working us in with short notice.
I have been using Akron Canton Lexus for service for my vehicle for the last 10 years. this episode was the worst I have ever experienced.
Nick took excellent care of my SUV and provided good advice!
As always friendly individuals! Super service department High quality of work! Clean environment!
Nik was very helpful and courteous!
Thank you Josh and the other service members that took care of me and my car.
We lease my Lexus. No need for an appraisal unless you are looking to provide an incentive to turn-in/ lease again for me.
Requested synthetic, received conventional; don’t appreciate misc fees.
Nikolas was polite, but on phone with another customer so couldn’t really have conversation-
Once again today, as always, Nick provided me with prompt, professional and courteous maintenance service. The excellent service I receive here is a big reason I have only driven Lexus vehicles since 1993. Thank you, Nick!
Service was fast and very helpful. Thank you.
You fixed the issue with minimum delay and did a nice job of keeping me informed.
Nic did a great job listening to my complaint and providing a good solution.
Was not satisfied that I was not satisfied with prior service.
He was thoughtful and apologetic.
Thx, Michael
Josh was attentive and kept us informed on our car as they looked at it.
Very professional
Amazing job the problem completely solved. Washed my vehicle too. Thank you so much for everything.
I always have a wonderful experience with Nikolas and love working with him.
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