Service Center

Real Reviews From Verified Customers

Mary A.
5 out of 5
11/16/2023
Pryce was courteous and efficient.
Abramm K.
4 out of 5
11/16/2023
I appreciated how Zerryck was reassuring that they could schedule me in to look at the battery and have it checked. I was traveling from Florida to Cleveland and needed the battery checked out. Otherwise I would have been in major trouble if I stopped and couldn’t start the car.
Patricia S.
3 out of 5
11/16/2023
it took about 45 minutes longer than expected. but overall satisfactory
Marta M.
5 out of 5
11/15/2023
Pryce did an excellent job! He was on top of everything! He was such a nice & polite Young Man… I appreciated how quickly he got my loaner car & on my way… Thank You Pryce for the Great Service!
Marvin M.
3 out of 5
11/15/2023
Was glad for working us in with short notice.
Kathleen P.
2 out of 5
11/15/2023
I have been using Akron Canton Lexus for service for my vehicle for the last 10 years. this episode was the worst I have ever experienced.
Grady A.
5 out of 5
11/15/2023
Nick took excellent care of my SUV and provided good advice!
Bill J.
5 out of 5
11/15/2023
As always friendly individuals! Super service department High quality of work! Clean environment!
Samuel F.
5 out of 5
11/15/2023
Nik was very helpful and courteous!
Alice M.
5 out of 5
11/14/2023
Thank you Josh and the other service members that took care of me and my car.
Ellen K.
4 out of 5
11/14/2023
We lease my Lexus. No need for an appraisal unless you are looking to provide an incentive to turn-in/ lease again for me.
Rebekah K.
5 out of 5
11/14/2023
Everything was good.
Jane D.
2 out of 5
11/13/2023
Requested synthetic, received conventional; don’t appreciate misc fees. Nikolas was polite, but on phone with another customer so couldn’t really have conversation-
Joseph (Dan).
4 out of 5
11/12/2023
Once again today, as always, Nick provided me with prompt, professional and courteous maintenance service. The excellent service I receive here is a big reason I have only driven Lexus vehicles since 1993. Thank you, Nick!
Lynn K.
5 out of 5
11/12/2023
Service was fast and very helpful. Thank you.
David N.
4 out of 5
11/12/2023
You fixed the issue with minimum delay and did a nice job of keeping me informed.
Michael K.
5 out of 5
11/12/2023
Nic did a great job listening to my complaint and providing a good solution. Was not satisfied that I was not satisfied with prior service. He was thoughtful and apologetic. Thx, Michael
James H.
5 out of 5
11/11/2023
Josh was attentive and kept us informed on our car as they looked at it. Very professional
Raschele H.
5 out of 5
11/11/2023
Amazing job the problem completely solved. Washed my vehicle too. Thank you so much for everything.
Theresa W.
5 out of 5
11/11/2023
I always have a wonderful experience with Nikolas and love working with him.

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