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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4357 reviews 67%
4 star 1361 reviews 21%
3 star 165 reviews 3%
2 star 353 reviews 5%
1 star 309 reviews 5%
Review Us
Mike L.
4 out of 5
1/16/2024
Appreciate the fast, professional service & spectacular amenities, e.g., coffee bar, private office space. You make waiting a productive pleasure.
James H.
5 out of 5
1/16/2024
None
Joy B.
4 out of 5
1/16/2024
Nik is great.
Dynamicsoccerfitness H.
5 out of 5
1/16/2024
Good customer service
Gloria R.
5 out of 5
1/16/2024
Always great service.
Jaclyn P.
5 out of 5
1/15/2024
Nick is fantastic and great at his job and very patient!
Greg M.
5 out of 5
1/14/2024
Good job ????
Angela W.
5 out of 5
1/13/2024
Professional, helpful, and kind
Regina D.
3 out of 5
1/13/2024
The phone # they had for the driver to contact me was wrong only complaint
Gregory Z.
5 out of 5
1/13/2024
Josh was very helpful and kept me informed about the status of my vehicle
Rick M.
5 out of 5
1/12/2024
...very complete and professional! ...you are the BEST!! ...THANKS Nick!
Andy C.
5 out of 5
1/12/2024
Nick did a great job of keeping me informed on the works progress. He was cordial and pleasant to work with. Thanks
Monte M.
2 out of 5
1/12/2024
The technology specialist was not available despite making arrangements ahead of time. All representatives were courteous, prompt and polite otherwise. The cost for rotating tires and topping off fluid levels was a bit much at $112 only to tell me my tires are worn out after just 15,000 miles and less than a year old.
Myrna S.
4 out of 5
1/12/2024
Job work was clearly explained. The car was taken on time, and the work was completed in the time he said it would be.
Thomas C.
5 out of 5
1/12/2024
Nikolas did a great job making sure my car was repaired correctly and on time. I appreciated the professional manner in which he dealt with me.
Sandra B.
5 out of 5
1/12/2024
Thank you for the friendly service!
Linda S.
5 out of 5
1/12/2024
Excellent. Always the best
Tom B.
4 out of 5
1/11/2024
Will do.
Kanthasamy R.
4 out of 5
1/11/2024
Nick is truly a great service guy . I feel he is like my family . Akron Canton Lexus is lucky to have him in their team . Thank you .
Kari S.
5 out of 5
1/11/2024
Always a wonderful experience with the services provided at this location. Nik is great! The whole service department personnel are awesome! Thanks for all that you do!!

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