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Real Reviews From Verified Customers

Service Center Review Summary

5 star 4357 reviews 67%
4 star 1361 reviews 21%
3 star 165 reviews 3%
2 star 353 reviews 5%
1 star 309 reviews 5%
Review Us
Craig M.
5 out of 5
3/11/2024
Josh and the team did an excellent job on my Lexus today. Their attention to detail is exceptional and I love working with this team.
Michael M.
5 out of 5
3/11/2024
I appreciate the efficient drop off and pick up process.
Donald K..
5 out of 5
3/11/2024
Very good
Jennifer P.
5 out of 5
3/11/2024
Very professional and friendly
Randal L.
3 out of 5
3/10/2024
Just a bit surprised when we were told our 60,000 mile tire we purchased from Lexus didn’t even wear to 30,000 miles and needed replaced. Less than half the life expectancy
Sandra Y.
5 out of 5
3/10/2024
Excellent
Karen G.
4 out of 5
3/10/2024
Professional. Efficient. Timely. Offered to add our routine maintenance to our visit because we were only 400mi away from due.
Nancy B.
4 out of 5
3/8/2024
Very timely messages from check in to my car report on the 15,000 mile maintenance. Spoke to. Zerryck briefly very polite.
Billie S.
5 out of 5
3/8/2024
Always have enjoyed dealing with the service department personnel. Everyone is knowledgeable and professional
Tom B.
5 out of 5
3/8/2024
Always top notch service
Reynolds Services.
5 out of 5
3/8/2024
Josh, did an exceptional job explaining the services to be performed on my car. He kept me appraised at all times regarding the progress. Very polite and excellent customer service.
Jan W.
4 out of 5
3/8/2024
Our Lexus service experience was prompt and courteous. Bravo! ??????????
Wade W.
1 out of 5
3/8/2024
The only reason is part of the clip on the new key is missing.
Terry S.
5 out of 5
3/8/2024
Smooth, thorough, customer friendly
Gwendolyn J.
5 out of 5
3/8/2024
Highly satisfied!
Jennifer B.
5 out of 5
3/7/2024
The valet driver was very nice! Great to this service!
David N.
5 out of 5
3/7/2024
Always professional service. Much appreciated.
John B.
4 out of 5
3/6/2024
I took my vehicle to Lexus of Akron Canton because I had an emergency. Although I had no appointment, they took my car and completely solved the problem. Free of charge! I am very satisfied. John B
Daniel H.
4 out of 5
3/6/2024
GREAT Job by Pryce. He even attached our phones for us. Entire process did not take long at all. Thank you! Daniel
Robert G.
5 out of 5
3/6/2024
Josh Jancha was exceptional in his service. He is warm friendly and kind. Very easy to do business with.

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