Car not returned with the same settings as when delivered.
Take me off the Survey list- PERIOD.
Very happy with the complete service experience. Norman and Price explained everything and had a loaner vehicle ready for me. Happy customer!
After your service the parking warning system is not working. The warning on the instrument panel says it is turned off. Why? We are leaving for 2 weeks and this is inconvenient. BTW when we scheduled the service the agent said we would get fuel fill-up because of the recall work. That didn't happen either.
Excellent service from everyone !!
Great service. I'll wait for the survey for added comments.
Very efficient, informative, polite
Easy to communicate with via text and pleasant to deal with. Appreciated filling my gas tank up after rebate service!
Nick is providing some of the best service I’ve ever had at Lexus. He deserves a raise.
Completed maintenance of my car in a timely manor. All staff friendly and helpful. Will continue bringing my car to your facility.
Josh did a great job! Answered all my questions
Norman greeted my husband and myself with great respect.
Both men are an asset to the Lexus Dealership!
Also received great information from Ruth and information from Jennifer about the purchase of a 2026 Lexus.
You have great employees!
Keep them!
I have nothing but praise for Pryce! He knew everything I asked him and I can be a real pain he was very very accommodating! I give him an A-plus
Thrilled with the service. Very efficient and cordial. I enjoyed running into my salesperson, Yoko, again.
4 times the 12 volt battery has gone dead in 13 months. If you google search the problem, not only does Lexus know about it, they seem to be unable to solve it. Poor design of how the 12 volt battery charges. The EV vehicle is a lemon.
The speaker in the video spoke so fast and faded In and out I couldn’t understand a word he said about my car. Need to slow down and annunciate his words. Also I feel as tho I’m being nickled and dimed for everything. Most places where you purchase tires, they offer free rotations. For the price I paid for this car they should be free.
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