Noland the entire service team are wonderful!
Again, Josh was very helpful this was my first time with service
In Akron. I always used Cleve because I lived
in a different town. They would pick it up at work.
Always professional and courteous
Prices are getting crazy. I guess you’re following the crowd.
Excellent service!
Much appreciated!
Took excessive time to determine the one problem reported at first maintenance. Had my car for 2 days and needs it to be returned for one or more days for diagnosis.
There seems to be a disconnect between the official Lexus app and the service centers. The service I selected in the app included oil and filter replacement which was not performed by the service center. The app also showed the cost as $0 but the service center wanted to charge $100. Thankfully they comped the amount, but still concerning.
Nick—was very courteous and professional on how he handled my auto issues.
My only comment is you took 2.5 hours to do what the local Toyota dealer does in 1 hour for the same service on a similar vehicle. I'm not angry or accusing, just saying.
Vehicle was ready when promised and service advisor was great.
I like your dealership over in Akron Canton. I’ve always been treated with respect and courtesy there. The car is always maintained at a high-level. I’ve never even open the hood of my 2011 Lexus .Thanks for your help. I appreciate it.
Wonderful customer service. I appreciate all you do!
Nick is the best service personal . I always get the best service because of him . He treats all his customer as his own family . Akron Canton Lexus is lucky to have an employee like him . Thank you , Dr. Ragu
In the short time I have dealt with Lexus of Akron Canton, I’ve been very impressed with EVERYTHING there. From the service team(Josh) to the sales team (Kari) and the entire remodel of the dealership. I won’t lie….I was skeptical when I first arrived in the area from Washington DC. I will note, despite the disarray, the staff personnel were still great.
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