No need to contact me. I would just like to mention that when a customer is ready to pay for the service and pick up their car and making them wait for 10 minutes to replenish the snacks in the waiting area seems like reversed priorities.
You guys were all great
Thank you!!!
Service was thorough and much appreciated
Daniel Estrella was Excellent!
Scheduled an appointment for an oil change and wanted to get the car looked over for an upcoming trip. Service was prompt and the waiting area was clean and comfortable. I feel much more comfortable heading out for this trip now, knowing my car has been looked over by the Honda professionals.
Daniel was awesome as usual!!
Daniel's customer service is outstanding...He was very upfront and answered all my questions. I believe Daniel is a great asset to your team and companu.
Barry
Excellent - fast and very friendly!!
Thanks for making our day -
Marina
Daniel did an excellent job.
Took less time than Alan told me which was nice
Had to replace a brake light but had to go off site to get light
Alan kept me updated. Thank you.
The manufacturer defect (13-078) wasn’t fixed because I was out of some arbitrary time frame based on a settlement. I only have 73k miles on my 2010 car and I’m having engine issues Honda won’t take care of? I even spoke to American Honda and they said the local field officer made the decision. I would have done at least some of the additional suggested work. I thought Hondas were supposed to have the best engines on the market. I was wrong. I will be a detractor for the rest of my life for Honda vehicles. I have already started to warn everyone I talk to about this experience.
I was also told my air pressure was low(the light was on) and that they were properly filled. This was a lie. My car had the light on when I left. When I checked the air pressure they were lower than what they said on the work order I left with. Being lied to about this felt weird. I didn’t expect the air pressure to be set properly, but when I was told it was going to be I thought that was a good gesture. Then it wasn’t done. Weird. I also didn’t get a dealer car wash. Maybe Right Honda doesn’t do that, but other dealerships do. Maybe my mistake in all of this was coming to Right Honda. If I went to another dealership would they have gotten me warranty good will? All I know is that Right Honda did not.
Everything was great from the moment I pulled into the service bay until I picked up my car the next day. Everyone was super nice and helpful. I’ll always bring my car back there for service.
Thank you Tim for expedited service. Much appreciated. Like the new show room but miss the donuts.:)
Good service again..thank you.
Very efficient dealer. Well I came in for one problem with the tire they found a significant other problem which they repaired, thus saving me another trip to the dealership
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