Great guy with great service
Very quick and efficient service, thank you.
Dan, provided prompt and excellent service. He let me know in advance of the repair what was wrong with the vehicle and provided me the option of the use of a loaner vehicle while my car was being repaired. The use of the loaner vehicle for a few hours made getting the repair possible today.I am impressed with Dan’s knowledge and his attention to customer service.
Perfect 10 start to finish!
I called back after I picked up my car to ask him why my auto feature on my window was not working. He proceeded to tell me that was a different part and he could give me a price to replace it and when I said that it worked before I brought it in he said well your window goes up and down. It amazes me that neither your service person or your mechanic did not know that the auto feature needed to be reset AND he immediately wanted to replace a perfectly good part and make me pay for something that wasn’t BROKEN!!! People go to the dealership because they are supposed to be experts on the cars that they sell. I feel the service department is way worse than it used to be. This is my second bad experience in a month.
I just wish when they call me about other things to do with my car that they would know the pricing with my already purchased care package. They give me the price without that into consideration. If they look at my account they would be able to service my vehicle better.
Always professional courteous helpful
Nice work all the way around
We have bought two new cars this year alone and Bill is the reason as we know that they will be maintained by a reputable individual in your service department.
The price of the oil change was ridiculous. Apparently this is how you're paying for the remodeling work. I can change my own soul.
Very happy with your service and your excellent service staff.
Excellent customer service! Thank you.
Bill Thornton has provided me with excellent service for over 19 years. I appreciate and trust the service advice that he provides me so much that I drive 120 miles to have both of my Honda my vehicles serviced at Right Honda.
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