Difficult to get feedback from Kelsey. Had to make multiple calls in order to get updates. I had recently paid to get my car washed and it was returned to me with bird droppings all over it. I have been a Right Honda customer for 12 years. This is my third CR- V. I have never had service this bad before.
Oil service was fine but quoting me $190 to install a $10 rear wiper blade that takes less than 3 minutes to install is asinine. I understand that dealership need to make money but $180 for 3 minutes of labor is absolute robbery..
Brain is awesome service supervisor. He helped allot and gave idea for a all requested service needed for my car. Thank you Brian for helping me to complete service of my Car
Brian was great , made sure all my issues were taken care of promptly .
Love Mark, Love Kelsey, Love my Honda
They are all great from the time I check in everyone is alwesome
Very professional but friendly. I was always updated to what was going on. It was written out and I understood what had been done.
Brian provided great service! I’ll be back for my next oil change
Brian was very professional, and also very friendly and pleasant.
Jeremy went above and beyond by helping me with my Bluetooth problem. As it turns out the problem was probably due to my having an IPhone 14. The factory reset I had to have worked on iPhones newer than the 14. Disappointing that Honda (not you folks) didn’t mention it. Thanks to Jeremy for the help.
Brian was very friendly and helpful!
Thank you Kelsey for scheduling me as a walk in and getting the oil change and inspection done.
Alan was great to work with.
Alan has earned my trust and confidence. Happy to bring our vehicles in for service at Right Honda.
Steven was a perfect gentleman. He let me know how long the wait would be. I didn’t have an appointment. And the whole experience was wonderful. I have the extra tire coverage. So I’m glad I know how well it works. Unfortunately I didn’t enjoy having the flat tires. Thank you
My service agent disappeared. I had to text no less than 7 times with no response. Then call and I was told over and over she was “helping other customers.” Finally I asked for the manager over the service department who texted me my car was ready. And told me that she was out sick. That’s great but does anyone take over her service accounts???? So for two days, my car was still in your shop when it didn’t need to be while I am desperately calling and texting trying to get my car back before my vacation. Clearly your automation and answering service were not properly informed and had I not asked for the service manager I wouldn’t have had my car back until after my vacation in January. Oh, and when they delivered the car to me, all the lights were flashing that there was no gas left when I know I dropped it off with a quarter of a tank. So I couldn’t even get my car to a gas station! After enough, screaming, they finally went and filled the gas tank with enough gas for me to get home. Total fail on customer service. And please don’t call me or send me emails during my vacation. I’m over it.
Bill was very kind and personable.
Please have Christopher call me about the service recommendations on my invoice. There is a discrepancy on what was recommended and the service that was already done in in April 2025. Call ****-****-xxxx. Thank you.
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