Courteous, efficient, and explained things comprehensively
TJ did everything possible to ensure our job went smoothly and as promised!
Micah was fantastic and thorough.
Bill Thornton is a great Service Advisor. He is thorough, thoughtful and always pleasant to work with. He is a great asset to Right Honda.
Great service. Friendly and communicative about everything during the service visit. Thank you.
Excellent service provided by Justin. Thanks
Thank you for the great customer service Alan McKenna
Bill is awesome like always!!! Car was done when I needed it, also told me what I needed on the next service!!!
Thank you Alan! I appreciate having one service manager in my account whom I have come to trust, assist me with my service requirements.
Couldn’t get a hold of my service director, I called twice to see if the car would be ready within the hour. When I was waiting to receive the car, other people were getting their cars before me who came after me. I asked what was going on, the mechanic who worked on my car, put my key in his pocket and went on a test drive for a different customer. No one could get a hold of him and I had to wait until he got back to the dealership before I could leave. That was very upsetting!
Ken was very personable and I enjoyed dealing with him
CROSS TRAFFIC MONITOR SYST AND REAR COLLISION MITIGATION SYST UNRESOLVED
Bill always does a great job!
I was there for 3 hours for a problem with my battery. Ken my service representative was very understanding and attempted to placate my impatience. I had to make another appointment for a recall. I asked Ken if I can drop the car off and pick it up when the service is completed. He said he would check me in timely. I could then be on my way and he would call when the car was finished with service. Ken was very professional and supportive.
In the last 20+ years, it's always great to works with Alan. He is always very knowledgeable and helpful.
If the survey is Google based then apologies but I will not respond. The Service Department was really good as always
Same good service I expect
Great service, timely nx very professional
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