Enrique met me when I dropped off my vehicle and was attentive and polite. He and the team took care of my scheduled service as well as a faulty radio knob. He also showed me the tread depth of my tires. The service was prompt and thorough.
I absolutely appreciate the customers service Chris provides our family. We bring both of our Toyota's to Right Toyota and Chris is the reason I feel comfortable and trust using Toyota as our location for service.
I want to give a huge shoutout to Roger Terp, a service writer at Toyota. He consistently provides outstanding customer care and genuine concern, and he is always kind and patient with me. Roger takes the time to explain everything clearly and makes the entire service experience stress-free. His professionalism and compassion are the reason I keep coming back to Toyota for service—even though I drive an Acura. That alone says a lot about the level of care he provides. Highly recommend working with Roger!
Cody was considerate, respectful, and the team was efficient.
David has helped us for years. He is the best!
For well, over twenty years, i've had the greatest service with wright toyota. Our tw
2002 sequoia, now has over four hundred thousand miles and running strong. Toyota's a great product for generations in our family & the Wrightfamily dealership is outstanding for service.!! Curtis H
Jonathan in service is phenomenal 10/10, A+++
Enrique was professional and helpful.
I don’t like to make it a black or white thing, but this review apparently leaves to me no choice. I’ve been buying cars new since 1996, for whatever that’s worth, and the only thing that struck me is odd was that I had to wait in a line of cars. I already had an appointment. It would’ve been nice to just park my car, and bring the keys into the counter and leave. I didn’t have anything to report, I had no questions, and I already had an appointment for scheduled service to do some exact things. It wasn’t a long way, maybe 10 minutes in total, but I hadn’t budgeted for it. With that niggle out of the way, the staff was totally fine and as far as I know, the recall items were fixed appropriately. No issues there.
Cody was kewl.i had questions he had answers ans solutions.
Will be coming back again, Bell Rd Toyota can goto hell.
Excellent service. Thanks
Junior is professional and personable. I will only go to him.
I trust taking my vehicles to Right Toyota for services because of advisors like Tim Paffumi.
Took 15 minutes for the service provider to show up to check me in while other people went ahead. Also never showed up when I had to pickup the vehicle. If the provider isn’t going to be there then another one should be able to assist. It bad service to tell people they have to wait on one person, then hear they don’t know where he is, have other get checked in, and look at service providers standing around talking instead of helping.
The change oil message on my car was not reset and I keep getting a maintenance message on the dash. Beyond that - everything was fine.
Matt Rich is the absolute BEST!! Always on top of everything and so thorough.
Enrique was a cordial and professional gentleman. I am,however, very dissatisfied with the outrageous fee I was charged to replace the battery in my 2014 Toyota Camry hybrid. The cost to replace the battery was $305!!! Rediculous !!! I will now be taking my Camry and Prius to an independent repair service that specializes in Toyota repair and maintenance services. Thomas Wisener
Jackson was very courteous and helpful.
Great communication , fair prices
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