I have one problem....Someone pushed my seat control in...so that will need to be fixed , please..Mike was Excellent...
David is very helpful and knowledgeable
I’m very happy with the speed of service. I’m disappointed that a car wash was not included. I’ve never had that happen at other dealerships
He was great! Service was faster than expected! That's always nice. Tha k for the great Service
Orlando was great to work with
Rodger was great, answered my questions had my concerns addressed and taken care of. Probably the best and fastest thus far service wise at the dealership. Thanks!
My trucks infotainment system was cutting out my entire way home with my wife. Whatever they did made things worse
Michael was super helpful and friendly. Explained everything so I can understand what was going to be done on my a vehicle. I had an amazing experience at the service center.
David Banda was extremely helpful, knowledgeable, and professional with service on my Toyota!
Enrique was fabulous and did a great job for me. The new AI generated communication system was FRUSTRATING to use. I was unable to SPEAK TO A LIVE PERSON and get important questions answered, like, "is it OK to drive my truck to the shop with the check engine light on or should I have it towed?" Being UNABLE to speak to a service manager for important questions was both frustrating and disappointing and makes me think a small mom and pop shop that still answers their phone is a better way to service my vehicle.
Lucas was knowledgeable about the recall impacting my Crown Signia, explaining how the process would work in addition to my routine 10K service check. He went above and beyond to speed the process and to schedule my shuttle home and back. He communicated effectively and was extremely respectful and helpful. Thank you!
Lucas did a great job assisting w my vehicle maintenance.
Everything was wonderful with today’s service. I did find out per the app after I left that there is a recall on the automobile and I wish it could have been handled while I was there. I’ll have to schedule another appt.
When I scheduled my service at Right Toyota, my text messages had me booked for your Claremont Toyota location. I had to make a few calls and the lady at Claremont made the corrections and scheduled my service at Right. The actual service went perfectly at Right.
Very professional and polite. Best rep I’ve had so far. And I’ve had plenty. Addressed all my issues- even tho I asked for management, he resolved my and all my issues before it had to head there. Thanks!
David was amazing! He explained everything clearly so that I knew exactly what I needed. He was upfront with the prices and communicated with the technician about any of my concerns or questions. This is by far the best service I've every received from a Toyota dealership.
We will refer Right Toyota in the future. And we will be bringing our business back to write Toyota even though we live on the other side of the valley
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