David is efficient and on top of schedules maintenance. Informative and easy to work with. A positive addition to the Toyota team.
I wish you still did complimentary car washes after a service.
Thank you for car details
Waited 3 plus hours for a oil change and then they misplaced key fob.
Cody has been great to deal with.
Michael Soukup will always make sure new pavement princess is running just RIGHT! There’s a reason why I’ve been buying Toyota’s from Dave Wilson since my 1989 4runner! Right has kept all six generations of my 4Runners lasting well over 100k miles! You can’t go wrong at RIGHT Toyota! Jake Francis & Griffin Fair in sales are equally as amazingly awesome! ????????
Mr. **** was very kind and professional. I had a great experience. I hope I can request Jackson for my next visit.
This vehicle was recently purchased. After the specific problem was diagnosed, Michael talked with the used car Sales Manager and I received a new battery at no expense - parts, labor, diagnosis. My wife & I are very satisfied with the outcome.
I would like to share feedback about my recent service visit, as I left very disappointed with the experience.
After checking in my vehicle, no one provided me with any updates on the status of my car. I waited for over two hours without any communication and eventually had to walk around and ask for an update myself.
When I asked David about my vehicle status, he directed me to another David. The second David then told me to go back to the first David. This back-and-forth was frustrating and made it unclear who was actually responsible for my vehicle.
When it was time to deliver my car, the team initially brought out the wrong vehicle and stated there was a mistake with the key. This is actually the second time this has happened to me.
I understand that my service may be complimentary, but that should not impact the level of communication or professionalism. Unfortunately, this has been a repeated pattern, and each visit has been disappointing.
I hope this feedback helps improve the customer experience moving forward.
Thank you.
Roger was very helpful. I did appreciate his help. What I have a very hard time understanding is why when I recently had my car in for service none of this was found. It concerns me greatly that the previous service provided was not up to par. I certainly hope my car is fixed now as both services have been very costly.
That was a great experience, Derok is very professional , helpful , knowledgeable and friendly, I really appreciate it , thank you so much !
Have been servicing my Tundra for the past 3 years and Chris Browning is an outstanding professional
Matt is always kind and professional and always provides me first class service!
Matt was awesome and kept me informed
Chris Browning is the best.
It took. Much longer than I expected, but I am pleased that the work was done.
Chris is courteous and always helpful in explaining what needs to be done to keep my vehicle in great shape for me. I trust him!!!
My Sequoia was serviced in a timely manner. Christopher was polite and professional.
Social