Amazing service from Christopher Browning
Top notch service!
Great service , thank you
2 day service took 5 and the only updates I received are the ones I called to get.
There were several items overlooked. For example, on return of the vehicle, the internal overhead light was out. Also, the tires were rotated inappropriately. Ride deteriorated. Not certain of what was covered by my plan and what actual charges should be.
Orlando was very nice and easy to talk to.
Lucas Rolland does a great job and always on time and very informative. Thank you! and thank you toyota for being so awesome!
Lucas not only followed up about the issues I was having with my car but he also kept me appraised of where my car was in the process. Overall, very impressed with his customer service and will definitely be making future appointments with him.
Been with D.Marentes for 10 years, very happy with his service.
Lucas Rolland was great. Highly recommend to everyone
Roger has been the best Service Rep I have ever worked with and appreciate how thorough he is with explaining my options to efficiently maintain my Toyota Tundra.
David is well behaved and made it possible before time.
Our experience was great. Lucas was highly professional and expedited our service efficiently and quickly without issues. The service center is the cleanest and customer friendly that we have ever used!
Adrian was awesome! Thank you for the courtesy of a great experience!
We could not get a response on whether our car was ready. My husband finally drove out there to get it between 4:00 & 5:00. I have trouble functioning after 3:00. He did give me a rental which was helpful to keep my appointments. It was very stressful for me.
Barbara U
My cat took forever yesterday. No phone call or text about needing an answer on the service. Was busy at work waiting for my car to get done. Terrible experience.
Lucas is 11/10 - like that infamous Amp in the movie 'Spinal Tap'. He consistently exceeds all expectations. Always engaging, personable and extremely accommodating - assisting our hectic family of 5's schedule! Bringing our family heirloom Land Cruiser, confidant in his team's care.
Impressive customer service with progressive electronic updates!
Michael is the best. Appreciate all his hard work to help me and my my wife.
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