Matt was friendly and efficient.
Service was completed faster than I expected. Good experience.
I purchased a maintenance package for $1,200 which I was told will cover the maintenance needs only to find out it only pays for oil change and tire rotation. I was given a report with a $1,200 bill to pay for various maintenance items.
Total disappointment!!!
Jr Qasemy was very good he explained to me everything but he said that the cabin filter needs to be changed next time
Cody was great on 5/30/26, but I am requesting a refund for the oil change service on 5/23/26 due to the significant inconvenience caused by the incorrect work performed during my initial visit.
While Cody provided excellent customer service, I was required to return the following week because the oil change had not been completed correctly. As a result of the improper service, oil leaked from my vehicle and onto my garage floor.
This situation caused considerable inconvenience, requiring me to take additional time to bring my vehicle back for a second oil change. Additionally, my HOA has issued fines related to the oil leak in my garage.
I paid for a service that was not performed properly the first time, and the resulting issues have cost me both time and money. Given these circumstances, I believe a full refund of the original oil change service is warranted.
I appreciate Cody’s assistance in addressing the problem, but the inconvenience and consequences resulting from the initial service should not have occurred. I look forward to your prompt response regarding my refund request.
Tim is great. Very detailed and kind.
Matt has been our service advisor for several years with our various Toyota products. He has always treated us with professionalism and has taken care of our vehicles with the utmost attention
Both Lucas and shuttle driver Nathan gave me excellent professional service.
Adrian is excellent to work with. He listens well, follows through, provides updates, and really cares that I have the best possible experience. Adrian is awesome!!
I enjoyed working with Roger. He communicates well and knows the car maintenance business.
Very professional service…friendly staff too!
Great as expected! Thank you.
Excellent service thank you
Amazing communication. Really helped me out my mind at ease with the process in place for my car.
Truc is extremely helpful and communicative. 5 star service!
Thank you so very much, you guys made everything so easy and was able to adapt when I added last minute jobs I wanted done to my vehicle. Thank you so much Truc, such a wonderful person, highly recommend. Thank you!
David was very polite and explained was work needed to be done.
Quick and efficient from start to finish.
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