Lucas is excellent! Great ambassador for Right Toyota and makes every service visit seamless!
EXCELLENT SERVICE!!! All around efficiency and professionalism!
Roger is the only guy I trust.
Junior was EXTREMELY helpful! I told him I was in a pinch for time due to a Monday that was quite literally spiraling and he made a point to get me in and out. THANK YOU SIR! Will be back next time!!!
Too long a process but good work
Adrian Jaramillo was the best thing about my experience. He provided outstanding service and handled my issues with the actual service quickly and professionally.
Chris always takes great care of us. I have a lot of confidence that my Highlander is lasting as long as it has because of the maintenance. And Chris always makes sure that we are comfortable and we trust him.
Adrian was fine, he was sweet and professional. No complaints about him. However, the service in general though! I feel like I should not be waiting three hours for a routine maintenance, top off fluid, rotate tires in a damn oil change should not take three hours. This has happened every single time that I come in here and I would not come in here if I did not have a warranty.
Trevor was very helpful and he was a big reason I felt more comfortable with Right Toyota today. After a great experience with him I went in and agreed to a trade in for a new 4Runner! His colleague, whose name I forget but sits on his left, was also very helpful and accommodating.
Service was fast, respectful, and had an accurate wait time estimate.
Tim is the best! He keeps me on track with my 4Runner maintenance.
We did not receive your standard multipoint inspection report after the service so there is no record of what was checked or the status of the cars parts status. For example, no record of the brake lining thickness so it is harder to plan for future service needs.
I’ve always been very happy with the services provided. Friendly and fast. Thanks!
Service was completed to fix the recall. I sat there for over 3 hours, which is what I was told. However, there was very little communication as to the progress or status. After waiting a couple of hours, I checked and was told it would be about 10 more minutes but 40 minutes later I had to go check again.
Also, I called in April before my service to say I got the recall. I was told it would be done. When I brought the car in April 9, I was told they had to order the parts…that’s why I had called more than a week prior to my appt. There was no follow-up from Right Toyota to let me know the parts were in. I finally called in June and had the work done.
Completely satisfied! Thank you Christopher Browning! Ur always amazing!
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