Great service as always from Roger.
Lucas, is very good at taking care of my maintenance issues, but this time you're ai system connection, never advised him of anything in advance, my rental car was not scheduled, let people do their job
This is my 2nd time to repair the shake and vibration and still the same issue
He was extremely helpful and very friendly. He made my first visit enjoyable.
I wait 2 hours and half and what made me more annoyed? That when he came give me the slip I mean the receipt he didn’t even tell me give it to the person works outside to go get my car
Lucas is one of your best advisors. I will always request him to service my Tacoma.
It's was just the wait time .. only because I had a scheduled appointment and I was expecting to be in and out ..
Orlando is great, always attentive and provides good recommendations for car service.
Great service, as always, from Tim Paffumi!
Junior is a delight to work with re: suv maintenance. A good person and knowledgeable re: priorities and what can be done next visit.
Perfect service experience especially a rental car to use for the time needed to care for our car.
Thanks
Tim has worked with us for years. He is the absolute best!!
Matt was professional and courteous
Roger was very friendly and professional in his approach and interactions with me.
I really appreciate his customer service.
Cindy O'Searcaigh
Tim did an excellent job. Always professional and friendly. He has been my service rep since 2018. Great job and awesome representative of Right Toyota. He’s the reason I keep coming back.
Lucas, I got to say you rock man. I didn't even have this level of service when I had $120,000 Lexus LC 500 with North Bell Lexus on the 101 & Scottsdale. No one ever took care of me and treated me like a valued Customer as you have. So I appreciate that and all the help in getting me in and out today.
Tried to get me to pay for service that I had quotes for already for over $1000 less than what your service department wanted me to pay. I will never go back to the Toyota service department after my prepaid maintenance is complete.
My car was put in the system as completed so I got a phone call that my car was ready. They were unable to find my keys and eventually realized the car is still being worked on so I was told an additional 20-30 minutes. It had already been 2 hours. So I continue to wait another 45 minutes and go back to check in to see if my car is ready since It had been awhile. I go check and one of the staff members goes into the maintenance area and does not see my car being worked so he checks the stand for all the keys and see it hanging there indicating it was ready for pickup. The staff and I were basically completely unaware for how long the car had been finished and parked waiting for pick up as they didn’t notify the staff for them to notify me it was fully done due to the mistake earlier of it being put in the system as finished.
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